Health Worker - SOMA Rise; Swing Shift

Position Title

Health Worker I - SOMA Rise

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Health

RIGHT 360, a nonprofit organization, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

• Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles.
• Engage participants in compassionate ways to build motivation toward health initiatives in their own lives.
• Respond to participants’ needs, ensure that SOMA RISE protocols are being addressed, and respond to crises and overdose with crisis de-escalation interventions and Narcan.
• Attend to SOMA RISE program milieu to help maintain safe space for participants.
• Verbally de-escalates tense, high-pressure, and emotionally charged situations.
• Provide health education and support in accordance with harm reduction principles.
• Work as an active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program.
• Complete SOMA RISE program intakes by welcoming people, informing them of program norms, resources, and documenting participation.
• Monitor SOMA RISE safety adherence and general well-being of all participants and call 911 when needed.
• If necessary, provide proactive “warm handoff” referral and linkages for participants to hospital care, substance use treatment, health, and social services.
• Chaperone “fresh air” breaks, “smoking breaks”, on-site food delivery service, and other onsite services.

• Engage with community partners around participant referrals.
• Complete observation logs, document rounds and observations of the milieu, and every 30 minutes for those sleeping.
• Attend internal program staff meetings and administrative supervision including regular shift meetings and various ad hoc meetings.
• Take ownership to ensure overall quality of customer and health services at program.
• Fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings.

• Participate in ongoing trainings on radical hospitality, harm reduction, OD Prevention/Narcan Administration, anti-stigma, crisis response and de-escalation.
• Basic drug knowledge, motivational interviewing, customer service, trauma-informed service provision, team-based care, and other related topics.

Education, Certification, and Experience

• High School Diploma or equivalent.
• First Aid and CPR certification.
• Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
• Experience working with people who use drugs and people experiencing homelessness.
• Overdose Prevention and Narcan Administration trained within 30 days of employment.
• We value a lived experience of homelessness, illicit drug use, and alcohol use.
• Proficiency with harm reduction, restorative justice, and trauma-informed care.

Knowledge

• Knowledge of trauma informed care/treatment, co-occurring disorders, and harm reduction services.
• Knowledge of substance use and health concerns of people who inject drugs and use substances, and who are experiencing homelessness.
• Knowledge of Clinical documentation (treatment plans, progress notes, etc.).
• Knowledge of co-occurring disorders and trauma informed treatment.
• Overdose prevention and Narcan administration.
• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.

Other

And perform other duties as assigned.

Location:

San Francisco, CA