Behavioral Health Clinician; Bilingual - Resource Center

Overview

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center provides primary health care services including adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. MNHC advocates for health equity and delivers innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are seeking a Behavioral Health Clinician to support our unhoused community at our Resource Center. This role requires applicants to be bilingual in English and Spanish. The position reports to the Director of Behavioral Health and Substance Use Counseling and is a regular, full-time, exempt role with a salary range of $84,252 to $106,386 depending on licensure, with full benefits.

Primary Objective: As a member of the primary care team at MNHC, the Behavioral Health Clinician (BHC) provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and development of healthy coping strategies in individual/family/group settings. Assists clients with referrals to specialty services for more intensive mental health and substance use treatment. Under general direction of the Behavioral Health Director, the BHC delivers age-appropriate social work care to patients in accordance with agency policy and procedures and state and federal regulations.

The BHC serves as an integral member of the healthcare team providing assessments, coordination, treatment planning, information and referral to community resources and other social services to meet the complex needs of patients.

• Work collaboratively with other disciplines to provide comprehensive and holistic patient care across the lifespan.
• Adhere to productivity standards as designated by agency standards and in accordance with federally qualified health centers and respective grants.
• Provide behavioral health services to patients diagnosed with mild to moderate mental health conditions and general psychosocial concerns, as well as substance use disorders.
• Work collaboratively with the primary care teams in patients' MNHC clinics (e.g., Prenatal, Teen, Pediatrics, Women’s and Adult), including Warm Hand Offs.
• Engage patients in services, considering client-identified needs, mental health concerns, trauma, socio-economic and cultural factors, family and immigration circumstances, and medical complexity.
• Provide crisis intervention and clinical assessment.
• Utilize a solution-focused and client-centered model of services for therapeutic interventions and short-term counseling.
• Collaborate with MNHC care managers to address Social Determinants of Health impacting a patient’s physical and mental well-being.
• Adapt treatment models and strategies to meet individual patient needs.
• Utilize evidence-based models of intervention, including mindfulness, CBT techniques, harm reduction, motivational interviewing, solution-focused therapy and health psychology.
• Educate patients in strategies to address emotional dysregulation, traumatic responses, insomnia, anxiety, depression, and other psychosocial stressors.
• Support patients in addressing psychosocial and mental health factors affecting chronic diseases and link patients to wellness supports.
• Collaborate with the case manager to link patients with community services such as family, educational, immigration, employment and disability resources.
• Liaison to specialty services for patients with severe mental health and/or substance abuse treatment needs.
• Maintain accurate and timely documentation in the medical record according to established protocols.
• Work with the MNHC Behavioral Health team on additional projects and participate in regular meetings, initiatives and quality improvement projects.
• Facilitate behavioral health group and/or mental health workshops for MNHC patients.
• Participate in individual and group consultation through case presentations and clinical feedback when appropriate.
• Complete encounter forms and electronic logs thoroughly and…