Field Reimbursement Manager; West

Field Reimbursement Manager (West, US)

Join to apply for the Field Reimbursement Manager (West, US) role at Smith+Naphew.

Locations:

• San Francisco/Bay area, CA
• Los Angeles, CA
• San Diego, CA
• Reno, Nevada
• Las Vegas, NV
• Portland, OR
• Seattle, WA
• Phoenix, AZ
• Denver, CO

Life Unlimited. Reporting to the Director of Reimbursement & Market Access, ENT, the Field Reimbursement Manager will support the day‑to‑day reimbursement and market access needs for both internal and external customers. The Field Reimbursement Manager will be responsible for implementing and managing Patient Access Programs that build the foundation of market adoption. This includes training, education, and oversight of programs.

What will you be doing?

• Use analytical skills to solve reimbursement issues and train customers on billing practices.
• Partner with physicians, hospitals, and sales teams to address coding issues and provide reimbursement support, including assistance with escalated cases, benefit verification, prior authorization coordination, payer issue resolution, and ongoing case management.
• Develop coverage strategies, particularly for in‑office procedures.
• Collaborate internally to implement coding and payment strategies for ENT products.
• Educate customers on payer trends, support practices in their reimbursement activities, and assist in developing educational tools.
• Report on reimbursement initiatives and support market access objectives.

What will you need to be successful?

• Commitment to developing technical expertise in the ENT portfolio through structured training and assessments.
• Build rapport with Sales Representatives and leadership within the territory and region.
• Establish positive relationships with surgeons, hospital staff, and colleagues.
• Be team‑oriented, highly attentive to detail, and flexible to work untraditional hours to best support the salesforce and customers.

Qualifications

• Bachelor’s degree in relevant field (Public Policy, Health Economics, Business, Science, or Healthcare Administration).
• Minimum 3 years of experience in reimbursement, market access, health economics for a medical technology company, healthcare consulting firm, insurance, healthcare delivery system, or physician/hospital/ASC practice management.
• Strong ability to communicate medical device benefits to patients, providers, and payers through presentations and training program design.
• Demonstrated understanding of US healthcare reimbursement mechanisms and regulations related to medical technology products.
• Excellent verbal and written communication skills, including public speaking and presentation.
• AAPC certification (CPC, COC, Coding Auditor, etc.) or minimum 3 years of coding, coverage, and payment experience preferred.

Travel Requirements: 30%–50% of the time.

Compensation

The anticipated base compensation range for this position is $130,000–$150,000 USD annually. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401(k), tuition reimbursement, medical leave programs, parental leave, generous PTO, paid company holidays annually, 8 hours of volunteer time and a variety of wellness offerings such as EAP.

Benefits

• Inclusion and Belonging – Committed to welcoming, celebrating, and thriving on inclusion and belonging.
• 401(k) Matching Program, 401(k) Plus Program, Discounted Stock Options, Tuition Reimbursement.
• Work/Life Balance – Flexible personal/vacation time off, paid holidays, flex holidays, paid community service day.
• Health – Medical, dental, vision, health savings account (Employer contribution of $500+ annually), employee assistance program, parental leave, fertility and adoption assistance program.
• Training – Hands‑on, team‑customized, mentorship.
• Extra Perks – Discounts on fitness clubs, travel and more!

Smith+Naphew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.