Care Coordinator - SF Outpatient Services

Overview

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources. Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use.

Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.

Benefits And Perks

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

Health

RIGHT 360, a family of programs, is located across 13 different counties in California. Health

RIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings, and transitional services for the criminal justice population. The Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issues or co-occurring disorders.

The Outpatient Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants, of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-ins, referrals from other agencies and step-down transitional clients from residential treatment programs.

Care Coordinator I is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. Care Coordinator I will perform counseling in individual and group setting, facilitate group sessions including process groups, psycho educational groups, relapse prevention, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment.

• Actively participate in scheduling and conducting initial assessments and intakes while embodying the welcoming and engagement philosophy of the program.
• Meet service delivery goal of 60%.
• Provide individual and group counseling to program clients.
• Facilitate group sessions including process groups, psycho educational groups, relapse prevention, 12 steps, and other topics relevant to the process of recovery (e.g., health issues).
• Work with clients to develop individualized service/treatment plans with measurable goals and objectives.
• Conduct regular follow up to ensure clients’ adherence to treatment plans.
• Provide case management services according to client’s psychosocial needs in areas such as housing, employment, legal issues, health issues, etc.
• Assist in planning and implementing drug-free recreational activities and events for clients and their families.
• Actively participate in clinical supervision, case conferences, and treatment team reviews of client progress.
• Assist in community outreach and referrals (warm hand-offs) and client follow-ups.
• Attend in-service training, community forums, and education sessions.
• Establish community relations and linkages with other service providers and community services.
• Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
• Maintain confidential client records and prepare client…