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Associate Director, Strategic Accounts – Southeast Region

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Apellis Pharmaceuticals inc.
Full Time position
Listed on 2026-01-22
Job specializations:
  • Healthcare
    Healthcare Consultant, Healthcare / Medical Sales
Job Description & How to Apply Below
Opportunity awaits those up to the challenge of developing transformative therapies across a broad range of debilitating diseases.
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* Summary:

** Apellis is seeking an experienced and talented business professional for the role of Associate Director, Strategic Accounts. This role represents an excellent opportunity to make a significant impact working with key Retina physician practices and large consolidated Retina and Ophthalmology accounts.
The Associate Director, Strategic Accounts primary roles will be to manage the business relationship with large privately-owned retina practices, private equity owned retina / ophthalmology practice leadership and large consolidated practices that span multiple geographies. The primary focus will be to educate these target customers on Apellis’ Ophthalmology portfolio and product access and support services, as well as utilize quarterly business reviews.

Individual will serve as a customer-facing lead to targeted ophthalmology practices and will play an active role in driving the customer experience and strategy across the brand.
This role will be a key partner with marketing to inform and coordinate meaningful and appropriate efforts for key accounts collecting and providing valuable insights. The role requires strong collaboration with multiple cross-functional partners to build plans and establish the infrastructure and operational considerations necessary to support the strategic plan. A strong business mindset, a bias to action, collaborative focus on performance, and deep cultural alignment with the Apellis values are essential for success in role.
The urgent priorities for the Associate Director, Strategic Accounts will be to work closely with the Senior Director, Strategic Accounts and Professional Organizations, Ophthalmology and other Sr. Leadership to pull through a practice-specific strategic plan and associated timeline for evaluation of business opportunities with retina accounts to clearly establish a holistic view of success within the target market for the potential product in Geographic Atrophy (GA).

The role requires strong collaboration with multiple cross-functional partners to build business plans and establish a practice-specific strategy and operational considerations necessary to support the launch of a new product.
Associate Director, Strategic Accounts will be accountable for delivering the established goals in the strategic plan for US Value, Access and Policy. This position will report to the Director, Strategic Accounts (East Region).
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* Roles and Responsibilities:

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* Key Responsibilities Include:

*** Practice-specific account strategy, business reviews, and issue resolution with strategic account and IDN practices
* To leverage available data, analytics, and other content to inform customer engagement planning and optimization. Identify and answer questions around established contracts (if applicable and appropriate)
* Develop and maintain ongoing business relationships with practices and their leadership
* Provide marketplace feedback in a timely manner to corporate leadership detailing customer business trends both globally and individually, competitive programs and industry issues as well as insights regarding the Retina practice environment to guide corporate activities.
* Build productive relationships and create advocacy for Apellis and our therapies with strategic account business leaders.
* Coordinate pull-through of targeted account initiatives by working closely with sales leadership, reimbursement teams, sales professionals, and other internal partners in support of achieving financial and strategic objectives
* Deliver effective and compelling presentations to key practice decision makers with the ability to anticipate and address potential objections
* Provide insights on emerging trends, changes to market conditions and areas of opportunity to incorporate into activities with targeted practices
* Communicate effectively and compliantly with sales leadership, marketing, and brand leads for development of customer solutions and contracts
* Develop and implement strategic business plans to maximize market penetration
* Provide retina business practice insights to Market Access/GPO contracting team on market awareness activities, services, and promotional activity to GPO members
* Execute yearlong communication plan in partnership with our corporate affairs and marketing teams to drive disease state awareness with ophthalmic societies
* Participate and/or lead other projects as assigned by the Senior Director, Strategic Accounts and Professional Organizations Ophthalmology
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* Experience:

*** 10+ years of  biotech/pharma commercial experience
* Retina (ophthalmology) clinic account management experience
* Direct involvement in establishing and managing corporate accounts
* Demonstrated expertise level knowledge and experience with pharmaceuticals and biologics in a buy and bill environment
* Strong scientific background and ability to digest and…
Position Requirements
10+ Years work experience
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