Operations Manager

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The incumbent serves as the Operations Manager for the academic offices and research laboratories of both the Division of General Surgery and the Division of Plastic and Reconstructive Surgery in their administrative and research operations. The position manages and supervises the academic support staff, indirectly manages staff in research labs, and provides management support to the Administrative Director. It works closely with the parent Department of Surgery and other campus and medical center departments.

The role is responsible for faculty time and attendance accounting, adherence to personnel policies, purchasing approvals, and general office management and supervision. The incumbent also serves as the division HR liaison, troubleshoots and resolves issues, or escalates to the Administrative Director as necessary. These duties require excellent analytical skills, human resource and personnel supervision experience, knowledge of academic medical management, liaison with faculty and clinical representatives, and knowledge of campus purchasing and finance policies.

The role demands independent and mature judgment with a high level of discretion and sensitivity.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement. The salary range is $100,100–$164,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit (Use the "Apply for this Job" box below)..

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences. The mission of the UCSF Department of Surgery is to develop the next generation of leaders in surgery, provide outstanding quality clinical care that is cost effective yet compassionate, and make significant advances in scientific knowledge and clinical practice through basic and clinical research.

The department includes seven divisions:
Adult Cardiothoracic Surgery, General Surgery, Pediatric Cardiothoracic Surgery, Pediatric Surgery, Plastic & Reconstructive Surgery, Transplant Surgery, and Vascular & Endovascular Surgery.

• Bachelor’s Degree in Public Health, Business Administration or related area or equivalent experience/training
• 2–5 years of administrative experience working in a large academic or medical institution
• 2–5 years of experience supervising administrative teams
• Knowledge and proven competency in the use of computer‑based HR, payroll, timekeeping, purchasing, reimbursement systems
• Experience working with faculty and/or physicians
• Experience working for clinicians in a patient care setting
• Experience with fiscal management
• Experience working with clinical reporting systems
• Excellent written and verbal communication skills
• Comprehensive understanding of administrative/organizational processes/behaviors/principles
• Excellent proven interpersonal and supervisory skills
• Detailed understanding of complex Human Resource principles and guidelines
• Excellent time‑management skills: natural inclination for multi‑tasking; high level of motivation; strong ability to organize and prioritize
• Ability to work independently; respond positively to daily changing priorities
• High degree of innovation and motivation; commitment to excellence
• Professional attitude
• Detail oriented; works with a high level of accuracy
• Knowledge of HR policies and processes
• Understanding financial systems and principles

• Master’s degree (i.e., MPA, MPH, or MBA) in related area
• 2–5 years of experience supervising administrative…