Practice Coordinator

Practice Coordinator 3

Join to apply for the Practice Coordinator 3 role at UCSF Health.

UCSF Medical Center enhances health and well‑being through patient care, research and education. This position supports practice operations and customer service recovery. The Practice Coordinator 3 represents the administrative team as the public face of the Practice and works closely with administrative, clinical and management teams to support practice operations and customer service efforts.

The Practice Coordinator 3 maintains routine clerical operations and communications. The PC3 adheres to UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers. The PC3 is a team player who works closely with others, is flexible with changing priorities and is a self‑reliant individual who synthesizes knowledge of practice operations to problem‑solve, prioritize and facilitate complex transactions daily.

• High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
• Passes fingerprinting protocol and approved to be a cash collector.
• Strong computer skills, including basic keyboarding and at least two Office‑type programs (Outlook, Word, Excel). Proven ability to navigate multiple patient record systems. Able to sit at a computer terminal with telephone headphones for extended periods.
• Ability to analyze situations, prioritize, develop solutions and make recommendations.
• Ability to work with minimal supervision and use good judgment under deadlines.
• Excellent customer service and communication/interpersonal skills, over the telephone and directly.
• Basic math skills required.
• Demonstrated administrative/office coordination skills.
• Knowledge of medical practice terminology.

• Experience in health care (patient scheduling, insurance verification, medical record data abstraction, or patient financial services).
• Prior experience with appointment, ancillary service or surgical scheduling.
• Bi‑lingual or multi‑lingual capability (Spanish, Cantonese, Russian) strongly preferred.
• Prior experience with EPIC.

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve. Consistently ranked among the top 10 hospitals nationwide, UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

• Location:
  
  San Francisco, CA – Mission Bay (SF)
• Shifts:
  
  Days – 8 hours – Monday to Friday
• Salary Range (Hourly): $31.91 – $45.70
• Job Code: 004818 PRACTICE CRD 3
• Class:
  Career – 100% Full‑time