Shelter Health Director

Apply using Smart Recruiters, the City and County of San Francisco's application portal.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening:April
  25, 2025
• Final date to receive applications:Application filing will close on or after May 9, 2025.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

This position is responsible for leading the San Francisco Department of Public Health’s (DPH) Shelter Health Team – a muti-disciplinary team that provides trauma-informed behavioral health and medical care, engagement, and community-based therapeutic interventions to promote healing, wellness, and positive community participation for shelter guests.

Shelter Health Teams will operate on-site at designated shelters, providing time-limited, targeted interventions to diagnose and address urgent care needs, including communicable disease outbreaks, and to stabilize chronic physical and behavioral health needs. These teams will coordinate closely with other parts of the Department of Public Health, as well as with other City departments – particularly the Department of Homelessness and Supportive Housing – and contracted community-based shelter operators to support the health of shelter guests.

In addition to providing strategic and operational leadership, this position will engage extensively with City department partners, elected officials, and community stakeholders. The ideal candidate will bring strong leadership, management, clinical, and operational expertise, along with political acumen and effective communication skills.

The Shelter Health Director (0932 Manager IV) performs the following essential job functions:

• Provides high-level strategic oversight of the Department’s shelter health response efforts in partnership with DPH leaders.
• Manages the day-to-day operations of the Shelter Health Team, ensuring alignment with key objectives and outcomes.
• Supports the development of evidence-based “enhanced services shelter” models, including robust on-site individual and group behavioral health services.
• Provides direct supervision and guidance to a team of management and supervisory staff.
• Develops and monitors key performance indicators (KPIs) to inform continuous improvement of service quality and outcomes.
• Coordinates with City departments including the Department of Homelessness and Supportive Housing, Department of Emergency Management, Human Services Agency, San Francisco Police Department, San Francisco Fire Department, and Department of Public Worksregarding shelter guests and shelter facilities.
• Engages with elected officials, City department leadership, and community members to share updates and respond to concerns related to SFDPH Shelter Health activities.
• Identifies, escalates, and contributes to resolving barriers that impact shelter guests’ access to community-based health and behavioral health programs.
• Develops…