Residential Step Down - On-Call Recovery Coach

Residential Step Down - On-Call Recovery Coach

1318 Gateview Ave, San Francisco, CA 94130, USA

Posted Tuesday, September 2, 2025 at 7:00 AM

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health

RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders andco-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery . Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

This is a union eligible position.

This is an On Call position: shift hours and days vary as needed.

The Treasure Island Residential Step Down (RSD) services are available to beneficiaries who are stepping down from inpatient/residential substance use disorder treatment. Clients must be concurrently in treatment, specifically in outpatient (OP), intensive outpatient (IOP), Opioid Treatment Program (OTP), or Outpatient (aka Ambulatory) Withdrawal Management (OP-WM) settings. RSD provides a temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient treatment for medically necessary SUD provided to the client off-site.

The Recovery Coach is responsible for assessing client needs and strengths in support of health and recovery. Through individual coaching with program-specific requirements and case management, Recovery Coaches assists clients in navigating systems of care while providing a supportive recovery environment. Recovery Coaches are responsible for maintaining and assessing the safety and security of the program and its residents through continued house runs while providing a supportive environment.

Through e ffective communication, Recovery Coaches relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed . Recovery Coaches ensure that the facility environment is safe and welcoming.

This is a union position.

KEY RESPONSIBILITIES

Client Services

• Welcomes and assists clients with navigating throughout the building.
• Provides excellent customer service and addresses any immediate needs of patients.
• Assists patients with required paperwork as needed for proper enrollment in services.
• Coordinates transportation for patients in residential programs.

Individual Responsibilities:

• Provide direct services such as intakes, assessment, crisis intervention, and case management as needed.
• Responsible for retention and completion of clients, facilitate individual coaching sessions with each caseload client.
• Provide learning experience opportunities and offers support to assist clients in meeting their long-term recovery goals.
• Proactively link clients to both internal and external resources based on their recovery needs and follows up on the progress/status.
• Perform house runs to ensure and maintain accountability of all clients and the safety and security of the facility.
• Perform crisis intervention and communicates with treatment team as unforeseen situations arise.
• Document client updates and incidents in the facility log daily, performs CPR and First Aid including administering Narcan as needed, and work weekends and holidays as needed.

Treatment Setting Responsibilities:

• Facilitate community meetings and ensures compliance with facility rules.
• Perform crisis intervention and communicates with team as unforeseen situations arise.
• Document all client updates and facility incidents daily in the facility log.
• Perform periodic house runs to ensure and maintain the safety and security of the facility.
• When assigned at the Health and Wellness office, the Recovery Coach will document and accurately distribute client money, ensure client medications are securely stored and properly accounted for and…