Senior Planning Analyst; Program Support Analyst San Francisco Human Services Agency

Overview

Senior Planning Analyst (Program Support Analyst - 2917) — The Planning Division with the Human Services Agency seeks well qualified candidates for the position. Work Arrangement:
Hybrid. Salary Range: $125,216 to $152,230.

Application opening and deadlines
Application Opening:
Tuesday, January 13, 2026
Final date to receive applications:
The final day to apply is Tuesday, January 27, 2026

Note: This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: (Use the "Apply for this Job" box below)..

As a member of the San Francisco HSA Planning team, the Senior Planning Analyst performs a variety of highly complex and responsible planning, coordination, and analytical duties to support the operation of the Human Services Agency.

According to Civil Service Commission Rule 109, duties below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list; may include additional duties as assigned. Under general direction from an 1824 Principal Planning Analyst, essential duties include:

• Performs complex data and programmatic analysis across programs and Departments to identify the needs of low-income San Franciscans, the intersection between the programs serving them, and the collective performance of those programs.
• Uses analytical programs, such as Microsoft Power BI, Stata, and Tableau, to conduct data and statistical analysis.
• Develops findings and actionable recommendations, informed by the Agency's operational context, to support programmatic and policy decisions by the Agency's executive leadership and program director.

• Coordinates project teams that span programs, divisions, Departments, and Agencies to facilitate and lead strategic initiatives.
• Develops shared project goals across stakeholders and coordinates successful implementation of policy, programmatic, and operational changes that accomplish shared strategic goals.
• Develops work plans that thoroughly describe the steps for reform and improvement of specific programs within the Agency.

• Conducts studies and evaluations to develop sound and reliable findings that can inform departmental and City policies related to poverty and guide future programming.
• Plans and conducts qualitative research, such as surveys, focus groups, and key informant interviews.
• Incorporates client and staff input into research projects by performing quantitative and qualitative research and using analytical skills.

• Analyzes and interprets existing, newly enacted, and proposed local, State and Federal legislation for Agency impact.
• Prepares data and other population and program information to support the development of legislative proposals led by the Agency's executive leadership and program directors to increase the efficacy of social service programs, address system gaps, and improve client experience.

• Presents findings and information in written narrative reports, data dashboards, and presentations that clearly communicate notable trends and relevant information.
• Develops materials to reflect the intended audience, such as the Agency's executive leadership and program directors, Agency staff and clients, elected officials and other City staff, the general public, or other stakeholders.
• Prepares or supports the development of regular reports required by local, State, and Federal rules.

• Attends meetings, conducts site visits, and presents within the Agency and for other government Agencies and the community.
• Represents the Agency to stakeholders, including community-based organizations, department commissions, the Mayor's Office, the Board of Supervisors and the Controller's Office, as needed.

Education:
A baccalaureate degree from an accredited college or university.

Experience:
Three (3) years of professional experience in a general administrative capacity of which two (2) years (4000 hours) are in the field of human services. This experience includes responsibility for functions such as budget administration, contract administration, program…