Center Coordinator San Francisco Network SFBN Human Services Agency
Listed on 2026-01-27
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Government
Healthcare Administration -
Management
Business Administration, Education Administration
Job Description
Under general direction, the 2917 Benefits Center Coordinator will be responsible for managing the lobby client flow and traffic at the 1235 Mission Street office, which houses Reception, the service center for SFBN (MC and CF) and CAAP, ADA Social Workers, and Workforce Development, all within the same lobby.
This role will also supervise the 2918 Social Workers and Lobby Greeters assigned to the lobby, with the goal of assisting clients in navigating the system, connecting them to the appropriate services promptly, minimizing client wait times, and improving internal collaboration between the various staff teams stationed in the lobby.
Additionally, this position will perform a variety of highly complex and responsible professional administrative duties, coordinating and collaborating with various teams and programs involved in the daily operations of the service center.
Essential Duties and Functions1235 Mission Street lobby.
Possession of a baccalaureate degree from an accredited college or university;
Three (3) years of professional experience of which two (2) years are in the field of social services related to income maintenance or economic self-sufficiency programs. This experience includes responsibilities for functions such as supervising eligibility determination, case management, program development and administration, budget or contract development.
Substitution of
Education:
Applicants may substitute up to two (2) years of the required education with additional qualifying experience as described on a year to year basis. One year (2,000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/ 45 quarter units.
Substitution for
Experience:
Possession of a Master’s degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above for all specialties.
Education and Experience
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at (Use the "Apply for this Job" box below)..
NoteFalsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Selection procedureAfter application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection…
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