Program Manager, Corporate Investigations and Internal Control

Program Manager, Corporate Investigations and Internal Control

Job : 278490

Location Name: CA-FSC SF Off (0174)

Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Finance

Work Location: Hybrid
- San Francisco

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty
.

Ready for a career glow up? As Program Manager, Internal Control
, you'll be leading critical initiatives that safeguard Sephora's assets and strengthen our operational integrity. The work you do will impact beauty, as you drive strategic risk management and governance processes through cutting-edge AI technologies and data-driven insights. You'll be part of a team that's united in beauty, supported by those who are equally passionate about protecting our organization while enabling innovation and growth.

In this role, roughly 50% of the time will be dedicated to leading investigations, fraud detection, and vendor monitoring, while the remaining 50% will focus on internal control activities such as operational reviews, process assessments, controls design and testing. The balance between these areas may fluctuate depending on business needs and priorities.

• Lead Complex Investigations. Plan and execute investigations including corporate fraud, conflicts of interest, misuse of company assets, and other violations of company policies and laws. Review documents, records, and policies to prepare investigation plans, use OSINT to solve cases, and interview employees at all levels regarding complex and sensitive matters while adhering to best practices to ensure investigations are closed within two weeks.
• Drive Operational Audits. Design and lead operational audits from end to end, ensuring the scope and approach aligns with Internal Audit leadership. Identify loopholes, recommend risk aversion measures and cost savings, prepare and present reports that clearly reflect audit results, and conduct follow-up audits to monitor management's interventions.
• Champion AI and Data Analytics. Serve as a key champion for the implementation and integration of AI technologies across the Internal Control department, identifying opportunities to leverage AI for enhanced risk detection, process automation, report development, and continuous improvement. Develop and maintain interactive Power
  
  BI dashboards to visualize trends, anomalies, and key risk indicators for management and audit teams.
• Analyze and Enhance Data Capabilities. Use data to analyze transactions, identify trends, risks, and required controls. Work with IT and stakeholders to determine new data feeds and reports that could be used in investigations, forensic analysis, and fraud monitoring.
• Provide Strategic Advisory Guidance. Engage with business partners to proactively provide advisory guidance on risks and controls for new projects, programs, or initiatives. Maintain continuous engagement with stakeholders at all levels to understand ongoing risks within the business and support partners to address them in a timely manner.
• Deliver Clear Investigative Reports. Write clear, concise investigation reports suitable for distribution to management and Ethics & Compliance teams. Identify value-added recommendations to improve processes and internal controls following investigations, and continue to follow up with business partners on action plans after investigations are closed.
• Support Audit Partnerships. Assist in the follow-up of action plans from operational audits, ensuring timely closure and review of supporting documentation. Prepare and assist with LVMH internal audits and external audits, and follow up on the implementation of their recommendations post-audit.
• Conduct Store Audits. Perform a select number of store audits annually, utilizing this experience to help gain an understanding of controls and potential fraud risks at stores (3-5 weeks of North America travel per year).
• Execute Special Projects. Undertake special projects, ad-hoc audits, project reviews, or similar initiatives upon request depending on needs within the Internal Audit and Control department.

• Proven Investigation and Audit Experience. 5+ years supporting corporate investigations, internal/external audit, forensic analysis, finance, or controlling, ideally in audit/consulting firms or large companies. Experience with in Retail or Consumer Packaged Goods is highly valued.
• Professional Certification. Certified Fraud Examiner (CFE) required, demonstrating your expertise in fraud prevention, detection, and investigation.
• Strategic…