Senior Risk Investigator

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US $8 billion and backed by world‑leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.

If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end.

You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimising workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company’s growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.

As a Senior Risk Investigator, you will play a critical role in identifying, analysing, and mitigating risk across our product domains. You will be performing in‑depth investigation on sophisticated risk patterns and escalated cases from the risk operation team. Your expertise in fraud detection, Fin Crime risk management and analytical review will be essential in protecting the company from financial losses and reputational damage.

You will work closely with cross‑functional teams to ensure that our policies and procedures are effectively implemented and that our risk management strategies are aligned with industry best practices. This role is based in San Francisco.

• Conduct in‑depth investigations of high‑risk cases, including fraud, money laundering, and compliance violations
• Analyse data and intelligence to identify patterns of suspicious activity and assess risks associated with customer accounts
• Develop and implement risk assessment methodologies and strategies to enhance our monitoring and detection capabilities
• Collaborate with compliance, legal, and operational teams to ensure adherence to regulatory requirements and internal policies
• Prepare detailed investigation reports and present findings to senior management, providing recommendations for action
• Design and execute training programs for staff on risk awareness and detection techniques
• Stay informed of industry trends, regulatory changes, and emerging risks to continuously enhance the risk‑management framework
• Mentor and support junior risk investigators, fostering a culture of learning and excellence within the team

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

• Bachelor’s degree in finance, business, criminal justice, or a related field; advanced degree or certification (e.g., Certified Fraud Examiner,…