Platform Product Manager, Banking Services

The Role

The Block Financial Platform empowers teams across the Block ecosystem to rapidly build and reliably scale innovative financial products that unlock access to the global economy, by building a composable, resilient, and performant financial platform.

The Banking Services domain within Block Financial Platform is responsible for our connections and rails into traditional banking infrastructure in 8 countries: payment rails such as ACH, wires, check deposits, and instant transfer methods, as well as core bank account linkage, verification and authorization functions. A single, centralized banking stack that serves multiple products at Block at scale with efficiency, resilience, and speed.

We are looking for a Platform Product Manager to join the Banking Services team within Block Financial Platform. You will own a portfolio of platform capabilities that power bank account life cycles and money movement across products, with a particular focus on reliability, regulatory compliance (e.g., NACHA and other local schemes), end-user experience and new product enablement for Cash App and Square.

• Run your product like a business: help define the vision, strategy, and roadmap for one or more Banking Services domains (e.g., bank account linking, ACH and local bank transfers), grounded in clear objectives, metrics, and the needs of our brand product teams and end customers.
• Partner cross-functionally, with engineering, financial operations, risk, compliance, treasury and multiple partner product teams at Block to define roadmaps and deliver platform capabilities that are reusable, compliant, and scalable across Block.
• Own the end‑to‑end lifecycle for your capabilities — from opportunity discovery and requirements definition through launch, adoption, and ongoing optimization — balancing new feature delivery with reliability, tech debt, and regulatory work.
• Collaborate closely with engineering to design resilient architectures for critical banking flows, ensuring we can keep money moving even in the face of partner outages, regional incidents, or internal failures.
• Deeply understand financial and regulatory constraints (e.g., NACHA rules, safeguarding requirements, open banking / 1033 obligations) and translate them into product and platform requirements that keep Block compliant while enabling great customer experiences.
• Drive cross‑functional programs that may span multiple Block brands (Cash App, Square, Afterpay), and functions (financial operations, risk, compliance, treasury), aligning priorities, sequencing work, and clearly communicating progress and trade‑offs.
• Use data to improve platform performance: own KPIs and OKRs for your product domain (e.g., success rates, GPV, return rates, latency, cost efficiency), instrument the platform to measure them, and feed insights back into your roadmap and prioritization.
• Contribute to our operating model by bringing clarity to charters, JTBDs, and SLOs for your area, and by helping improve shared planning and prioritization processes across Block Financial Platform.

• 5+ years of product management experience or equivalent, including experience shipping complex, backend or platform products at scale.
• Experience in at least one of: payments, banking, financial platforms, or highly regulated infrastructure, with a desire to go deep on bank transfers and global money movement.
• A system‑thinking mindset and technical fluency that allow you to work closely with senior engineers, understand service architectures, and translate product goals into pragmatic technical requirements and trade‑offs.
• Ability to prioritize ruthlessly across KLO / run‑the‑business work, strategic platform investments, and new product enablement, using data and clear frameworks to make and communicate trade‑offs. Highly preferred:
  Experience working in a high growth B2B or B2C Fin Tech or Finance business.
• A collaborative, low‑ego working style with a track record of building strong partnerships across engineering, operations, finance/treasury, compliance, risk and partner product teams — especially in matrixed organizations.
• Excellent written and verbal communication skills,…