Mortgage Loan Consultant

Overview

Where it all began… In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. Today, the San Francisco‑based credit union has grown to $1.7B in assets with a membership across San Francisco, San Mateo, and Marin Counties. Our members benefit from shared trust, continuous innovation, competitive rates, and excellent member service, fostering a true sense of member‑ownership.

There are a few things we look for in those we hire at SF Fire Credit Union, regardless of role or team. First, do they align with our values?

• Be Personal – Walk the Member/Employee Path
• Be a Leader – Empower, Collaborate, Own
• Be Outside the Box – Innovate, Educate, Engage
• Be Real – Integrity and Transparency Matter
• Be the Connection – Serve our Community

Second, will they thrive in a culture where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is relevant to their role?

Most days feel like going to work with a big family. We value a good sense of humor, are motivated by a higher purpose, and maintain an “in‑this‑together” attitude. We strive for real work/life balance while pursuing great work.

SF Fire Credit Union is seeking a full‑time Mortgage Loan Consultant to help members achieve home ownership while driving meaningful growth across our communities. This role suits a relationship‑driven mortgage professional who thrives on connecting with people, building trusted partnerships, and delivering lending solutions that truly make a difference.

As a Mortgage Loan Consultant, you’ll originate internal first mortgage and equity loans while actively engaging in business development across the Bay Area. You’ll serve as a trusted advisor, analyzing loan requests, recommending tailored solutions, and guiding borrowers through the mortgage process with care, expertise, and integrity. You’ll also build and maintain strong referral networks with real estate brokers, home builders, and other industry partners to sustain a healthy pipeline and long‑term growth.

Reporting to the Vice President of Real Estate Lending, this role offers the opportunity to originate competitive portfolio and secondary market loans while representing SF Fire Credit Union at industry events and within the broader community. Success comes from being proactive, community‑oriented, and motivated by purpose, not just production.

At SF Fire Credit Union, this is more than a mortgage origination role. It’s an opportunity to contribute to a mission‑driven organization committed to service, trust, and inclusion, while making a tangible impact on members’ lives and the communities we serve.

• Provides guidance and recommendations to members on appropriate real estate loan programs to suit members’ needs. The Mortgage Loan Consultant facilitates the mortgage lending process by taking applications, providing personalized service and consulting with the applicant on a home loan solution that fits their goals.
• Develop new business opportunities by cultivating and sustaining relationships with real estate offices, agents, home builders, title and escrow officers, financial advisers, CPAs, and other related professionals.
• Network with professionals, family, friends, and past clients to promote the SF Fire Credit Union brand and assist home buyers or homeowners in securing real estate financing aligned with their goals.
• Establish and cultivate strategic partnerships with title companies, financial planners, insurance agents, banks, attorneys, and accountants to generate referrals. Engage in face‑to‑face meetings to strengthen relationships and identify new sales opportunities.
• Serve as a home loan subject matter expert by staying up to date on lending programs, policies, and procedures.
• Assess borrower finances to determine creditworthiness and mortgage eligibility according to policy and regulations. Review pricing choices and secure interest rates per borrower instructions.
• Collaborate with Operations teams…