Finance Operations Lead​/Carrier San Francisco, CA

Carrier Finance Lead
San Francisco, CA
Compensation: $120,000–$140,000 annually, plus bonus

The Carrier Finance Lead is responsible for end-to-end carrier payment and settlement operations, ensuring accurate, timely, and compliant payment of freight expenses. This role functions as a player/coach, combining hands-on execution with leadership across Third-Party Carrier Finance and Asset Carrier Settlements.

This position sits at the intersection of Finance, Operations, and Billing and plays a critical role in supporting carrier relationships, managing cash flow, and improving operational efficiency as the business scales.

Lead and support day-to-day carrier finance operations for both brokered carriers and company-owned assets, balancing hands-on execution with oversight.

Own the auditing, approval, and processing of carrier payments to ensure accuracy, timeliness, and adherence to contracts and rate agreements.

Manage exceptions, disputes, short pays, and payment holds, driving timely resolution and clear communication.

Maintain audit controls to prevent over payment, duplicate payments, and processing errors, and ensure compliance with internal financial controls and carrier agreements.

Own carrier AP reporting as a reliable source of truth for liabilities and payment status, ensuring data accuracy across systems such as Net Suite and reporting tools.

Partner closely with Billing, Operations, AR, AP, Invoice Resolution, and IT teams to resolve discrepancies that impact payment timing.

Serve as the primary escalation point for carrier-related financial issues and provide insight into cash requirements, accruals, and financial exposure.

Identify opportunities to reduce freight costs through improved auditing, dispute prevention, automation, and process efficiency.

Standardize and document carrier finance workflows to support growth without proportional increases in cost or manual effort.

8–12+ years of experience in carrier finance, transportation finance, or logistics operations

Experience operating in a hands‑on, player/coach or lead role

Strong understanding of carrier contracts, rate structures, and freight auditing

Experience with Net Suite and BI or reporting tools

Strong operational judgment, attention to detail, and clear communication skills

Competitive salary with annual bonus opportunity

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off, including holidays

Employee wellness and support programs

Opportunities for professional growth and development

This role is ideal for someone who enjoys being close to the work while also shaping and improving how carrier finance operates at scale.