Operations Lead

Traditional credit was built for people who already have money. Requirements for credit history, collateral, and costly underwriting create insurmountable barriers for those who need capital most-over 1.4B people lack access to credit. A vendor in Lagos earns cash daily but can't prove a steady income. A Colombian nurse with years of perfect informal repayments remains invisible to banks. Most lending systems spend a lot to guess who will repay-and yet so many who are creditworthy still can't get a loan.

We built Credit to work differently-to reveal creditworthiness through a borrower's actual behavior. Since December 2024, Credit has issued hundreds of thousands of loans to over half a million unique borrowers using stable coins, with decisions and settlement in seconds, no paperwork or collateral required.

Join us in advancing global access to credit.
About the role

We're hiring an Operations Lead to scale Divine Research and accelerate Credit, our leading undercollateralized lending system. You'll ensure the organization scales efficiently, helping product, engineering, and risk move faster with fewer mistakes. You'll work directly with the founders to manage key business operations and deliver measurable results for our hundreds of thousands of users.

This is a highly operational, highly accountable role. You will be directly responsible for business outcomes.
Key responsibilities

• Build and scale internal processes to support teams across the company
• Manage critical business operations, including payroll, benefits administration, and compliance
• Work with our accounting team to prepare and maintain financial reporting
• Coordinate with partners and maintain our data room

Requirements

• 5+ years in operations leadership at a high-growth fintech/crypto, payments, or marketplace company
• Excellent program management skills; you can coordinate complex, cross-functional projects with crisp communication and clear decision-making
• Strong quantitative intuition; you're comfortable making decisions based on dashboards, risk metrics, and unit economics
• Prior experience at the seed-to-Series C stage scaling from ~10 to ~100+ people
• Exceptional clarity of thought and commitment to quality; you thrive in an in-person, fast-moving, founder-led environment

Nice to have

• Background in credit, lending, or portfolio management
• Experience working directly with founders, boards, and external stakeholders (regulators, auditors, partners)
• Ability to shift instantly between board-level strategy and hands-on execution

Divine Research is an equal opportunity employer.