External Mortgage Loan Consultant

Where it all began…
In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties.

Our members benefit from the ideas and principles that have shaped us:
Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member‑ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

• Be Personal – Walk the Member/Employee Path
• Be a Leader – Empower, Collaborate, Own
• Be Outside the Box – Innovate, Educate, Engage
• Be Real – Integrity and Transparency Matter
• Be the Connection – Serve our Community

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after‑hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in‑this‑together” attitude.

While we’re driven to do great work, we also value real work/life balance.

SF Fire Credit Union seeks a full‑time External Mortgage Loan Consultant to build referral networks and maintain loan volume from real estate brokers, home builders, and other mortgage referral sources. Candidates must have mortgage industry origination experience. Reporting to the Vice President of Real Estate Lending Operations, this role involves originating competitive portfolio and secondary market loans, promoting SF Fire Credit Union’s products and services, and engaging in business development activities at industry events.

Our organization is dedicated to building an inclusive, fair, and diverse workplace. As an External Mortgage Loan Consultant, you'll be essential in helping meet mortgage production goals and consistently reflect our mission‑focused values. To succeed, you'll need to be proactive, have a strong connection to the community, and genuinely want to excel in a purpose‑driven setting.

This role provides more than mere employment; it presents an opportunity to effect positive changes and contribute significantly to both our organization and the broader community.

• Develop new business opportunities by cultivating and sustaining relationships with real estate offices, agents, home builders, title and escrow officers, financial advisers, CPAs, and other related professionals.
• Network with professionals, family, friends, and past clients to promote the SF Fire Credit Union brand and assist home buyers or homeowners in securing real estate financing aligned with their goals.
• Establish and cultivate strategic partnerships with title companies, financial planners, insurance agents, banks, attorneys, and accountants to generate referrals. Consistently engage in face‑to‑face meetings with these professional contacts to strengthen relationships and identify new sales opportunities.
• Serve as a home loan subject matter expert by staying up to date on lending programs, policies, and procedures.
• Assess borrower finances to determine creditworthiness and mortgage eligibility according to policy and regulations. Review pricing choices and secure interest rates per borrower instructions.
• Collaborate with Operations teams to facilitate the efficient transfer of loan…