Solutions Engineer

As our Solutions Engineer, you will be a technical subject matter expert and champion alongside our Account Executive team helping articulate Build Ops’ overall value proposition. You’ll be highly collaborative with all other departments at Build Ops to ensure technical alignment with our customers, partners and internal stakeholders.

Successful candidates have experience owning pre-sales technical support for prospects and partners from initial contact through product demonstration to close. Or have held a project management or administration role within the construction industry including:
Project Manager, Service Manager, Project Engineer, IT Solutions Manager, etc. This role will report to our Director, Solutions Engineering and has the opportunity to work remotely from any US location.

What we look for:

• 3+ years sales engineering experience and/or specific construction/service industry expertise

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS

• Outstanding presentation and communication skills both in-person and through virtual meetings, direct message, email, etc.

• Must be able to multi-task, work in high-paced and deadline-driven environment

• Proven track record of solving complex problems

• Previous experience working with sales teams to close new business by addressing prospects’ technical challenges preferred

• Must be able to effectively communicate with external customers and internal business partners through all means of communication channels

What you’ll do:

• Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close.

• Craft value-based presentations that address customer business problems and accelerate the adoption of the Build Ops platform

• Participate in technical demonstrations and coordinate multiple technical resources, both internal and external

• Enable new Account Executives for success and transform them into Build Ops experts through training and support

• Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones.

Where you’ll go (and how often):

• We still enjoy doing business the old-fashioned way, too, and often we visit our prospects in person. Must be willing to travel up to 20%

Bonus:

• You have tech start-up experience

• You have experience in and around the construction/service industry.

• CPA-level or equivalent knowledge of construction accounting principals

• Familiarity with other Field Service Management/Project Management platforms, accounting/ERP platforms, Salesforce, Slack

Compensation:

• $130,000 OTE (base + bonus)

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