Solutions Architect, eero

Job Overview

Job  |  Services LLC

Final date to receive applications:
Applications will be accepted on an ongoing basis.

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross‑functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state‑of‑the‑art security features, to complement our award‑winning mesh WiFi systems.

As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love – from mesh routers to high‑performance wired networking devices – and we're looking for you to join us in shaping the future of the connected home.

eero is looking for a Solutions Architect to represent all aspects of the eero solution and integration process to B2B customers. This is an opportunity for an individual who loves to dive deep into wifi and networking technology, can build trust with stakeholders, can influence decision‑making, and solve business goals with technical solutions.

A Solutions Architect at eero brings the right mix of communication and technical skills to build strong professional relationships with the customers and stakeholders along with building compelling networking solutions that solve customers' business objectives. You will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through eero solutions, provide designs & proposals, demonstrate technical solutions and back office integrations, manage proof of concept, and ultimately drive growth of the business.

You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product, test it in lab environments and develop sales and customer enablement material.

In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time (mostly within USA) which will be driven by customer engagements.

• Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more.
• Run Proof Of Concept to demonstrate all the functionalities of the eero solution.
• Work with product and engineering teams to help build roadmap and new products.
• Write white papers and tech notes highlighting eero’s best features and technologies.
• Test eero against competitors and put together a comprehensive “How to Test eero” guide for prospective partners outlining the best in‑field and lab testing techniques.
• Build integration between eero tools and customer’s service management systems.
• Build API scripts to help customers automate their deployment and monitoring of the eeros.

• 2+ years of design, implementation, or consulting in applications and infrastructures experience.
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.
• Expertise in design, deployment and troubleshooting of wifi solutions.

• Experience building tools for building, testing, releasing or monitoring.
• Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent.
• Experience in managing multiple, competing priorities simultaneously.
• Experience in building analytic or scientific data products or solutions.
• Industry level certification focusing on wireless networking (CWAP or similar).
• Proficiency with wireless packet capture tools like Wireshark, omnipeek, and Ekahau.
• Proficiency with wireless speed and performance testing tools…