Field Automation Scientist, N. America, West

Field Automation Scientist, N. America, West

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Field Automation Scientist- N. America, West

The Top Line

Here’s the deal. We’re all about helping researchers break free from tools that just don’t cut it. Unleashing problem‑tackling solutions that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it. Our tribe is different. We thrive on moving fast, taking risks and persevering through failure. We embrace the unknown and we are happy to make mistakes.

We are there for each other and we crave diversity because we know that building a truly diverse tribe will make us better at everything.

The Job

Unchained Labs is building the next cool life sciences tools company, and the automated workflow instruments fit directly into that mission. Now, we’re looking for a Field Automation Scientist (FAS) to strengthen the squad of Workflow North America.

• Provide pre‑sales support for our workflow automation solutions
• Be the technical expert to bridge customer pain into requirements which fit the Unchained automated workflow capabilities.
• Work collaboratively within Unchained Labs with sales, engineering and field service to scope appropriate workflow solutions.
• Blend of remote meetings along with travel to some of the best global industry sites to explain how Unchained Labs solutions can dramatically improve R&D productivity and innovation.

Responsibilities

• Translate customer needs into novel automated workflow solutions.
• Give technical seminars and present technical details of configurable workflow proposals to multiple stakeholders at customer accounts.
• Demonstrate software capabilities relevant to customer requirements and needs.
• Independently demonstrate the capabilities being proposed, when needed, for selected workflow systems, and collaborate with FAS colleagues globally when additional demonstrations are required.
• Be a customer advocate, give us the real scoop about what’s going on, and help us identify industry trends to stay on the cutting edge.

Qualifications

• Bachelor’s degree in a chemistry, chemical engineering, material science or a related scientific field, graduate-level degree preferable
• Familiarity with lab automation hardware and software platforms
• Credibility and ability to inspire confidence during technical discussions with senior researchers and managers
• Exposure to a broad range of chemistry and material science disciplines
• Excellent communication skills; able to explain complex ideas to both external customers and internal teams
• Comfort with a dynamic work environment and schedule, including working on multiple projects and application areas in a day and managing flexible travel plans
• Travel up to 50% overnight when required
• Open mindset and inherent intellectual curiosity
• Location preferred – San Francisco Bay Area

• Mid‑Senior level

• Full-time

• Sales and Science

• Medical Equipment Manufacturing and Biotechnology Research