Senior Product Marketing Manager

About Us:

Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs.

Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

The Role:

As Senior Product Marketing Manager for Ambience’s Inpatient and Emergency Department revenue cycle products, you’ll define how we tell the story of Ambience’s impact on documentation quality, utilization, and revenue integrity at the health system level. You’ll translate complex product capabilities into clear value for clinicians, revenue cycle teams, and hospital executives — ensuring that our innovation connects to measurable operational outcomes.

This role sits within Product Marketing and works closely with Product Management, Sales, Customer Transformation and the full marketing XFN. Together, you’ll connect product strategy, messaging, and commercial execution across the full go-to-market motion.

This role is New York or San Francisco preferred;
Remote-friendly if not based in NY.

What You’ll Do:

• Develop positioning and messaging for Ambience’s inpatient and ED documentation and revenue cycle solutions, articulating differentiated impact across clinical, operational, and financial outcomes.

• Lead go-to-market strategy for new capabilities and specialty expansions, ensuring alignment and preparation across Product, Sales, Care Transformation and all XFN marketing functions.

• Partner with Product and teams across the company to bring market insights, competitive intelligence, and field feedback into roadmap and strategy discussions.

• Work with Sales enablement and leadership to translate PMM narratives into sales-aligned campaigns, account plays, and materials that deepen engagement across enterprise health systems.

• Partner with cross-functional teams to translate live-site data and product pilot results into quantified proof points and executive-ready collateral.

• Collaborate with content, design and creative partners to inform and produce high-quality materials — setting the brief and differentiated narrative direction to bring our products to life.

• Work across marketing to equip all external functions with clear, differentiated messaging frameworks, customer stories, and ROI narratives that strengthen Ambience’s leadership position.

About You:

• Empathy:
You strive to see the world from your audiences’ perspectives — from ED physicians and documentation specialists to CFOs and CIOs — and anticipate what each needs to act.

• Strong Communication:
You’re comfortable talking with diverse stakeholders ranging from our head of product to AI researchers, clinical teams and go-to-market leaders, and you can clearly articulate your ideas and strategies in structured, compelling writing.

• Go-to-Market:
You’ve led complex product launches and integrated GTM plans, translating technical detail into business impact for diverse stakeholder groups.

• Outbound Marketing:
You’ve developed analytically rigorous programs that drive pipeline growth and deepen customer engagement.

• Inbound:
You know how to partner with insights, research, and data teams to define audiences and surface the insights that unlock better product and marketing outcomes.

• Strategy:
You’re adept at synthesizing signals from the market, product data, and field feedback into a clear, actionable point of view.

• Cross-Functional Leadership:
You excel at aligning multiple stakeholders — Product, Data, Research, Design, Brand, and Sales —…