Director of School Operations

DIRECTOR OF SCHOOL OPERATIONS

Position Summary

In the Director of School Operations (DSO), KIPP is seeking an experienced people and project manager to lead strategic operational priorities, manage day-to-day school operations, drive efficiencies and systematization, and partner with our instructional leaders to ensure procedures at our school maximize time students spend learning - both in-person and virtually.

The Director of School Operations is instrumental in building and sustaining a thriving school that lasts. At KIPP Public Schools Northern California, DSOs are the strategic business and operational directors of our schools, whose job is to drive exemplary operational results as a key member of the school’s leadership team. KIPP’s DSOs are passionate about working with kids, parents and staff, know the importance of an excellent education and believe all students deserve the opportunity to attend an excellent school.

The DSO role reports to the School Leader and is coached and supported by the Operations team at the Regional Support Office (RSO), which supports all KIPP schools in the region.

Experience:

• Deep integrity and commitment to KIPP Public Schools Northern California’s mission and values
• 2+ years of experience in project or program management, operations, human resources or accounting - with clear experience driving stakeholder engagement
• 1+ year of direct people management and team development experience
• 1+ year of experience in K-12 education or youth development (preferred)

Education:

• Bachelor’s Degree in Policy, Business, or related field and 3+ years of work experience or 5+ years’ work experience (required)

Knowledge/skills required:

• Highly self-aware and reflective, with a commitment to feedback and growth
• Ability to self-direct, prioritize and multi-task among competing goals
• Demonstrated experience working and solving problems in a fast-paced, entrepreneurial environment
• Demonstrated ability to work well with others, build relationships across teams, and influence even in the absence of formal authority
• Success leading change initiatives in a complex environment with multiple stakeholders
• Excellent written and verbal communication skills
• Proficiency in one or more of the languages spoken by the communities we serve (Spanish, Mandarin, Vietnamese) (required/preferred)
• Proficiency in Microsoft Suite or Google Suite (required)
• Ability to learn and utilize technology necessary to operate in a virtual office environment (e.g. Zoom, Go to Meeting)

• Model school operations leadership and supervise and support school operations team

• Support the School Leader’s vision and take an active role in mobilizing school staff to achieve the collective goals of the school.
• Define a clear, compelling vision of school operations excellence that supports the overall vision of the school
• Hire, develop, coach and retain exceptional school operations team members and model strong staff culture for others
• Lead planning and goal setting for the school operations team; design thoughtful, engaging, and actionable professional development opportunities for operations team members; build direct reports’ knowledge of key content areas; and hold team accountable for implementation of new practices
• Model operational leadership in the school by building relationships, training staff and cultivating a mindset where operations is viewed as an integral part of a successful school that lasts
• As a key member of the school’s leadership team, provide input on the strategic direction, ensure operational needs are represented in school wide planning and partner with the school leader to build a safe, joyful, efficient learning environment

• Lead student recruitment, enrollment and attendance processes and improvement

• Partner with School Leader and regional Finance and Operations teams to thoughtfully vet and approve targets that facilitate full enrollment and maximize public funding
• Manage student recruitment and enrollment process from start to finish, including marketing, canvassing, and community engagement; collecting applications and interest forms; ensuring ongoing communication…