Program Floater; Youth Services

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Under the supervision of the Youth Services Program Manager, the Program Floater provides flexible support across the After School Program, RAICES Program and the Care Coordination Programs. Responsibilities include program facilitation, youth engagement, transportation assistance, administrative support and other tasks assigned to ensure overall success of both programs. This role requires flexibility, strong communication skills, and the ability to build effective relationships with youth, families, and staff including those in juvenile justice settings.

Regular availability Monday through Friday with occasional Saturdays as needed, is required.

• Maintain a safe, engaging, and inclusive environment for elementary-aged youth during after school and summer programming.
• Perform administrative tasks including data collection, record maintenance, routine reporting and submission of monthly narratives.
• Plan, coordinate, and evaluate recreation and enrichment activities in accordance with contract regulations.
• Provide direction and assistance to participants, instructing them on rules and guidelines of proper participation in games and various recreational activities.
• Assist in development and implementation of an outreach plan to recruit youth from the target population, including but not limited to collaborations with SFUSD, CBOs, and Family Resource Centers.
• Act as liaison with schools, community, public agencies and parents/guardians of participants.
• Assists in registration and orientation process for participants and parents/guardians.
• Communicate with parent/guardians regarding participant progress and promptly address any behavioral or safety concerns.
• Collaborate in the planning and implementation of community events, resource fairs and other youth services events.

• Support Case Specialists in providing services to youth ages 11-18, including those who are justice involved or at risk.
• Engage at risk youth in Safe Haven programming, offering mentorship, guidance and service coordination
• Assist with developing and facilitating skill-building activities, group sessions and educational workshops
• Help maintain accurate documentation for program and contractual compliance, support team with weekly/monthly reporting to funders and other collaborative partners

• Support Youth Engagement Counselors in facilitating an educational curriculum to youth in different schools.
• Plan, coordinate and evaluate workshops, recreational and enrichment activities for both on-site and off-site components of the RAICES program, ensuring alignment with contract and organizational requirements and program goals.
• Support on wellness calls, facilitating workshops, and conducting outreach and programming for youth between the ages of 11-24 years old at various schools and community sites.
• Collaborate in the planning and production of community events

• Collaborate with staff and leadership to ensure smooth operations across both programs
• Support behavior management and help maintain a positive, nurturing environment that promotes participant success.
• Provide staff break coverage and support the team with coverage during staff absences
• Represent MNC at community forums, funder meetings and trainings, always demonstrating professionalism and strong customer service.
• Develop innovative, culturally and linguistically responsive lesson plans and curriculum that build academic skills and support school success
• Track inventory of program food and supplies; prepare order lists for the Program Manager
• Advocate for participant needs, providing referral information, when appropriate to internal and external services based on individual participant needs. Provide follow-up as needed.
• Maintain accurate program records and follow reporting procedures. Compile, analyze, verify and submit data according to funding guidelines.
• Create long- and short-term plans, including…