Product Designer

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world‑class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

With our mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family‑run coffee shop around the corner that needs an extra barista.

As a Staff Product Designer, you are empowered to influence outcomes in the backbone of the American economy that ultimately, even in the age of AI, still comes down to good people doing honest work. We’re looking for a mission‑driven design leader to join our growing team, shape our product, and help establish a design‑centered culture across the company. Your work will help millions of actual people gain additional skills, earn extra income, and run their businesses more efficiently.

• Product
  
  Experience:
  
  Minimum 5+ years of Product Design across web and mobile.
• An AI enthusiast:
  You’re up to date on the latest AI technology and have been trying out different tools that help give builders superpowers.
• Leadership
  
  Experience:
  
  Prior experience setting and delivering on a strategy you crafted, where you were accountable for the outcomes.
• You are excited about building a strong design foundation, but also eager to roll up your sleeves and do what it takes to ship products and features our users love.
• You’ve been part of a high functioning product and design team and have a knack for user research and UX design, but can be effective across a number of other product design functions.
• You’re ready to take ownership design process and the end-to-end designs of the most critical areas of our product.
• Technically proficient:
  Mastery of Figma and comfortable with frontend engineering frameworks What You'll Do:
  • Take high level product ideas from conception through execution, across web and mobile. You'll work across a wide range of areas - product strategy, user research, and UX/UI design.
  • Play a key role in defining design quality and vision of our pro-facing mobile app (7 Million + users).
  • Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals.
  • Implement the design tools and processes needed to build the foundation of a high functioning, world-class design team.
  • Mentor our team of product designers and implement the design tools and processes needed to build the foundation of a high functioning, global design team.
  Nice To Have:
  • Management: 2+ years of experience managing small teams or leading impactful projects
  • Experience working on growth teams and / or marketplace businesses.
  For CA based applicants:
  • The base salary for this position is $200,000 - $240,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
    • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity
  Our Values

  Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

  Bias for Action We practice high‑velocity decision‑making, clear‑eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

  Always Be Learning We’re a…