Product Designer

About this role

We’re looking for a hands‑on Product Designer who will shape and design thoughtful, modern healthcare experiences end to end. You’ll play a key role in defining how customers discover care, understand options, and move confidently through complex flows. This is a highly collaborative role where design is expected to influence product strategy, not just execution. You’ll report to and work closely with a Principal Product Designer.

End‑to‑End Product Design

• Design core product experiences across web and mobile, from early concepts through shipped UI.
• Own flows that span discovery, decision‑making, and follow‑through, not just single screens.

Experience Quality & Craft

• Create interfaces that feel clear, calm, and intentional, even when the underlying system is complex.
• Sweat the details of layout, hierarchy, copy, and interaction states.

Design Systems & Patterns

• Contribute to and evolve our design patterns so they supports speed, consistency, and scalability.
• Balance reuse with thoughtful exceptions when the experience demands it.

Problem Framing & Exploration

• Partner with Product and Engineering to define problems, explore multiple solutions, and converge on the right approach.
• Use sketches, flows, and prototypes to think and communicate.

Iteration & Learning

• Iterate quickly based on feedback, data, and real‑world usage.
• Balance strong point of view with openness to evidence and change.

Cross‑Functional Collaboration

• Work closely with Product, Engineering, Marketing, and Clinical teams to ensure experiences are aligned, feasible, and on‑brand.
• Clearly articulate design decisions and tradeoffs.

Experience-Driven Thinker

• You design from first principles and care deeply about how real people experience a product over time.

Systems-Oriented

• Comfortable working within and improving systems, whether design systems, IA, or multi‑step flows.

Tasteful and Precise

• High bar for visual and interaction quality.
• You notice what feels off and know how to fix it.

Pragmatic Builder

• Thrive in a fast‑moving startup environment.
• You ship, learn, and refine without waiting for perfect inputs.

Clear Communicator

• Thoughtful, direct, and collaborative in how you share work, give feedback, and build alignment.