Medical Director - Enablement, Education, and Outcomes

Medical Director - Enablement, Education, and Outcomes

Join to apply for the Medical Director - Enablement, Education, and Outcomes role at Regard
. Reporting directly to the Chief Medical Officer, you will accelerate adoption and support growth across our customers and prospective partners. You will lead clinical demonstrations, assess client readiness, shape workflows, and educate users on evidence-based outcomes and value. You will partner closely with Sales, Customer Success, and Provider Success teams to translate clinical insight into effective go-to-market strategies and sustained customer success.

Base pay range
$/yr - $/yr

• Lead engaging live and virtual demos that translate Regard's clinical value into clear, outcomes-focused narratives for executives, physicians, and CDI teams.
• Develop a deep understanding of each client’s challenges and provide tactical strategies and solutions to drive successful adoption and sustained results.
• Evaluate clinical readiness through discovery calls, pre-go-live assessments, and workflow shadowing; collaborate with the User Educator to deliver tailored workflow recommendations.
• Serve as a trusted physician peer to client leaders, strengthening relationships and providing practical consultation on change management and adoption.
• Travel to clients to support assessment, education, and engagement.
• Analyze customer data and feedback to articulate outcomes and ROI; translate insights into concise summaries, slide decks, and evidence-based one-pagers.
• Share lessons learned and best practices across accounts to de-risk implementations and accelerate value realization.

• MD or DO degree with active, unrestricted medical license; board-certified in Internal Medicine, Family Medicine, Hospital Medicine, Emergency Medicine, or a related specialty.
• 5+ years of clinical practice with direct EHR documentation experience.
• Strong working knowledge of Epic or Cerner, with familiarity in CDI metrics such as SOI/ROM, CMI, HCC/RAF, and CC/MCC.
• Exceptional communication and presentation skills: able to lead live and virtual demos, facilitate small-group trainings, and create clear enablement materials.
• Data-literate with the ability to review basic outcomes/ROI analyses and translate insights into succinct summaries and slides for customers.
• Willingness to travel 50% for on-site demos, trainings, workflow shadowing, and go-lives.

• Background in hospital leadership, quality improvement, or CDI.
• Involvement in sales, customer-facing roles, or simulation training.
• Skilled as a physician builder.
• Experience lecturing or presenting at conferences.
• Familiarity with Regard as a user or champion.

• Regard is considering candidates authorized to work in the US without visa sponsorship and within the Los Angeles, San Francisco, or New York City metro areas.
• Office 2 days per week; may request more frequent in-office work during onboarding.
• Relocation assistance for candidates not residing in LA, SF, or NYC areas; prefer commuting distance of offices.
• Hybrid employees can work from locations outside their home office up to 6 weeks per year.

• Eligible for equity.
• 99% employer paid health benefits (Medical, Dental, Vision) + One Medical subscription.
• 18 PTO days/yr + 1 week holiday break.
• Annual $750 learning & development stipend.
• Company-sponsored team retreat + social events.
• Sabbatical program.

Regard is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. All candidates must successfully complete a background check as part of the hiring process.