Dental Office Clinic Manager; Bilingual

Dental Office Clinic Manager (Bilingual)

Mission Neighborhood Health Center (MNHC) is a non‑profit, multi‑site community health organization offering comprehensive health services in San Francisco. We’re seeking a bilingual English/Spanish Dental Clinic Manager to oversee daily operations across our two dental clinic sites. The role reports to the Dental Director and is a regular, full‑time, exempt position with a starting salary range of $92,208 to $101,490 plus full benefits.

Primary Objective
:
Manage clinic operations, supervise front office and dental support staff, and ensure efficient, patient‑centered service delivery. The manager will work closely with dentists, dental assistants, and administrative staff to promote high‑quality care, operational effectiveness, and a positive work environment aligned with MNHC’s mission and values.

• Provide day‑to‑day office and operational leadership and supervision of dental clinic staff.
• Collaborate with the Dental Director to implement policies, workflows, and quality improvement initiatives that ensure safe, efficient, and patient‑centered care.
• Manage clinic schedules, patient flow, and staff assignments to optimize productivity and patient satisfaction.
• Oversee front‑desk operations including patient registration, scheduling, billing coordination, and insurance verification.
• Cover the front desk as needed at either clinic.
• Support compliance with infection control, OSHA, HIPAA, and other regulatory standards.
• Monitor and report on key performance indicators such as patient access, no‑show rates, productivity, and revenue cycle metrics.
• Lead recruitment, onboarding, training, and performance evaluations for support staff.
• Serve as a liaison between staff and leadership, fostering teamwork and problem‑solving across both sites.
• Partner with MNHC’s administrative and finance teams to manage clinic budgets, supply inventory, and vendor relationships.
• Drive continuous improvement initiatives to enhance service delivery, efficiency, and patient experience.
• Attend leadership meetings and support MNHC’s strategic goals and initiatives.

• Bachelor’s degree in health care administration, business administration, public health, or related field, or equivalent education and experience.
• English/Spanish bilingual (required).
• Proficiency with electronic health records (EHR) and dental practice management systems.
• At least four years of experience in a health care setting.
• Minimum two years in a leadership, supervisory, or management role in a health care setting (dental clinic experience strongly preferred).
• Knowledge of dental practice operations, including scheduling, billing, compliance, and/or clinical workflows.
• Strong leadership, organizational, and interpersonal skills with the ability to motivate diverse teams.

• Familiarity with Federally Qualified Health Center (FQHC) operations, community health, or safety‑net dental services.

All candidates must provide documentation of current immunizations, including valid COVID‑19 and TB test results (within the last two years) and MMR immunization before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the offer.

• Employee incentive program up to $4,000 annually
• Annual 4% COLA increase
• 401(k) plan with company contribution
• Vacation: 2 weeks annually
• Paid educational leave: 40 hours annually
• Medical insurance: zero out‑of‑pocket under the base plan
• Dental and vision insurance at no cost
• Life insurance: basic policy with optional voluntary plan
• Paid time off: 12 paid holidays, a birthday holiday, two floating holidays, and 12 sick days per year
• Flexible spending accounts for health and dependent care
• Commuter benefits

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

To learn more about our organization, please visit (Use the "Apply for this Job" box below)..