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Senior Enterprise Customer Success Leader — Adoption
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-27
Listing for:
Accord
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
CRM System, Technical Support -
IT/Tech
CRM System, Technical Support
Job Description & How to Apply Below
A high-growth Series A startup is seeking a Senior Enterprise Customer Success Manager to oversee the customer lifecycle from onboarding to renewal. This role involves driving retention and expansion with mid-market and enterprise clients, ensuring measurable outcomes, and collaborating with cross-functional teams. Candidates should have over 5 years of experience in Customer Success within a B2B SaaS environment and be ready to embrace a hybrid work setup in San Francisco.
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Position Requirements
10+ Years
work experience
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