Workplace Service Coordinator

Overview

URGENT NEED || Workplace Service Coordinator || San Francisco, CA.

Lead Stack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title:

Workplace Service Coordinator

Duration: 01/26/2026 to 04/03/2026 (contract)

Location:

San Francisco, CA - 5 days/week on-site

Pay rate: $28/hr on W2

Check slack and emails throughout the day and respond as needed, welcome guests and employees into the tower, issue temp badges to employees, assist with registering guests, log deliveries, clean the desk and badges, assist with any issues, complaints, or questions.

Customer Service background, comfortable working with computers, acts as an enthusiastic brand ambassador for all internal and external guests, Actively embodies the 5 B’s (Be on time, Be Professional, Be Energetic, Be Knowledgeable, Be Present)

• Proficiency in using Slack for team and departmental communication (REWS Slack, group Slack) to actively participate and stay informed.
• Competence in managing and viewing schedules for time management and maintaining a sense of urgency.
• Ability to utilize the resources and information within the team’s designated Toolkit.
• Optional skills: Multi-language skills

As the first point of contact for guests, clients, or visitors, the Guest Services team is responsible for providing a welcoming, professional, and efficient experience. This role involves handling check-ins, answering inquiries, directing visitors, and ensuring smooth daily front desk operations.

• Greet and check in guests, clients, or visitors warmly and professionally
• Answer Guest Services case tickets, emails, Slack messages, and in-person inquiries promptly
• Maintain a clean, organized, and welcoming front desk and lobby
• Monitor visitors logs, deliveries, issue badges, and enforce security procedures (if applicable)
• Coordinate with Building Facility, Security, Events, and other departments as needed
• Handle guest feedbacks, complaints, or issues with discretion, care, and professionalism
• Adhere to all policies and procedures
• Effectively and accurately complete assigned tasks and projects while meeting deadlines and maintaining quality standards

• Education:
  
  High School Diploma or equivalent
• Experience:
  
  1-2+ year experience in customer service, hospitality, or corporate front desk
• Core
  
  Skills:
  
  Basic computer literacy (MAC/PC), and excellent verbal and written communication skills
• Additional requirements:
  
  Professional appearance and demeanor, time management, and clear speech

• Data entry and record keeping
• Familiarity with Salesforce platforms such as Quip and Slack + Google suite (Gmail, Sheets, Docs, Slides, etc.)
• Multilingual abilities

• Friendly and approachable with strong interpersonal skills
• Calm under pressure and able to multitask effectively
• Team player with a service-oriented mindset
• Discreet and respectful of guest/client confidentiality
• Ability to pivot and be flexible in a fast-paced environment

• Guest satisfaction ratings
• Service Level Agreement (SLA) response time
• Cleanliness and readiness of front desk area
• Attendance and timely responses

• Role is business critical, required to be onsite 5-business days per week
• May involve sitting or standing for extended periods
• Uniform and dress code adherence required
• Occasional early arrivals, late departures, and event support may be necessary

Best Regards,

Mohammed Yousuf

Sr. Recruiter

Phone:

Email:
Moh

611 Gateway Blvd, Ste 120, South San Francisco, CA 94080