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HelpDesk/Support Customer Service Rep Technical Support Customer Success Mgr./ CSM

Customer Experience & Product Insight Specialist

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: AirOps
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A dynamic tech startup seeks a Customer Support Specialist to enhance customer interactions and improve onboarding. You will manage inquiries through Intercom, analyze support trends, and create documentation to elevate customer satisfaction. The ideal candidate has at least 1 year in customer support in a SaaS environment, possesses exceptional communication skills, and can empathize with users to solve complex issues while maintaining quality interactions.
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