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Technical Support Customer Success Mgr./ CSM CRM System HelpDesk/Support

Senior Customer Success Manager - Enterprise Renewal Leader

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, CRM System, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 200000 - 250000 USD Yearly USD 200000.00 250000.00 YEAR
Job Description & How to Apply Below
A leading tech company is seeking a Senior Customer Success Manager in San Francisco, CA. This full-time role involves serving as an advisor for customers, helping them optimize their Salesforce investment. You'll be responsible for maintaining stakeholder relationships, coordinating services, and resolving high-severity cases. The ideal candidate has 10-15+ years in technical customer success, experience with Salesforce's platforms, and exceptional communication skills.

A flexible office arrangement is available.
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Position Requirements
10+ Years work experience
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