Customer Service Representative San Francisco, CA
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-22
Listing for:
Insight Global
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Customer Service Representative job at Insight Global. San Francisco, CA.
Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks.
This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city.
Responsibilities- Communicate with customers via email, chat, and phone
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in Zendesk
- 2+ years of experience in customer service
Prior professional experience with Zendesk - Excellent phone etiquette and excellent verbal, written, and interpersonal skills
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