Raffle Team Member
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Event Manager / Planner, Customer Service Rep, Retail Associate/ Customer Service
About the Role
The Giants Community Fund, a 501(c)(3) nonprofit organization, is looking for reliable, enthusiastic, highly‑motivated, and hard‑working individuals to sell 50/50 Raffle tickets during Giants home games. Proceeds from the Raffle will benefit the charitable efforts of the Giants Community Fund. Since its launch in 2016, the Raffle program has raised over $16 million toward the Junior Giants and other charitable initiatives of the Fund.
The raffle tickets will be sold in the ballpark from gates open (2 hours before first pitch) through the end of the 7th inning and select games through the end of the 9th inning. 50/50 Raffle Team Members typically work 4–5 hour shifts and flexibility is available to accommodate most scheduling needs.
You Will Do- Represent the Giants Community Fund in a positive and professional manner, while providing excellent customer service to fans
- Achieve sales goals by effectively promoting the 50/50 Raffle program and motivating fans to purchase raffle tickets
- Engage with fans pre‑game and in‑game in your assigned location
- Facilitate the sale and distribution of 50/50 raffle tickets via electronic handheld device, following strict program requirements
- Deepen the relationship with fans and foster loyalty by educating customers about the Giants Community Fund and Junior Giants Program
- Execute best practices in customer service to enhance the ballpark experience
- Answer questions about Oracle Park
- Perform other duties as assigned
- You have excellent cash handling ability
- You have superior customer service and sales skills
- You bring a fun, positive energy to the ballpark
- You are comfortable approaching and interacting with a diverse fan base and selling in front of large crowds
- You understand the timing, etiquette and pace of baseball
- You are detail oriented and organized with the ability to work efficiently in a demanding environment
- You are able to perform tasks that may require walking long distances, climbing up/down stairs, prolonged standing, sitting, kneeling, and other activities necessary to perform job duties. All physical abilities are welcome with accommodations available.
- You are at least 18 years of age by the start date of employment
- You are available to work a flexible schedule and are available to work the majority of Giants home games including nights, weekends and holidays
Resumes are accepted on a rolling basis throughout the season.
Compensation and Benefits$17.18 - $19.18 an hour
Hourly rate for this position will be $19.18. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. The Giants provide a competitive total rewards package, including mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half‑day Fridays during the season and an extended holiday break.
This job posting will remain open until we have identified a robust applicant pool.
About the GiantsOne of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no‑hitter games. Off the field, the Giants have become internationally‑renowned as a host to entrepreneurial and premier entertainment events.
We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we’re dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.
OurCommitment to Diversity and Inclusion
At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect…
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