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Head of Customer Service Strategy & Ops; SF

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Keller Executive Search
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 115000 - 150000 USD Yearly USD 115000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Service Strategy & Ops (SF)
A leading recruitment firm in San Francisco is looking for a Senior Customer Service Leader to shape the Customer Service strategy. The ideal candidate will drive team performance and establish scalable processes while managing KPIs and collaborating with executives. Applicants should have over 7 years of Customer Service experience and a relevant Bachelor's degree. Competitive compensation is offered, along with professional growth opportunities.
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