BEI San Francisco Trademark Collection - Front Desk Agent

BEI San Francisco Trademark Collection - Front Desk Agent

Base pay range: $36.00/hr - $36.00/hr

About Us:

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence:
  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:
  Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving:
  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:
  Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

BEI San Francisco, Trademark Collection by Wyndham Delight in Downtown San Francisco located in the heart of the city. The elegant BEI Hotel features a gym, 396 well‑appointed guest rooms, and 2,800 sq. ft of meeting space. Just 14 miles from San Francisco International Airport (SFO) and 20 miles from Oakland International Airport (OAK), this contemporary, non‑smoking hotel is surrounded by world‑class restaurants and minutes from Civic Center Plaza, Moscone Center, and Union Square.

If work brings you here, you’ll have easy access to the Financial District as well as tech giants like Twitter, Uber, and Salesforce.

Entry level

Full‑time

Management and Manufacturing

Hospitality