Creative Services Professional IV

Overview

Huge opportunity to make a big impact. Sitting on creative team. Role reporting into creative director of campaigns and advertising with dotted line to social team. Working with social media team to concept and ideate ideas for social first creatives – animation, videos, trends. We need a social-first minded person who can act as a creator, be in tune with X, Twitter, Instagram, and understand what content performs well.

Work will range from video cut down, light video editing of customer interviews, static assets, and other social-first tasks. They do not need to be a long-form video editor, but must be strong in social-first execution.

Vendor questions

• Titles or % split hands-on creation, inception? Needs to be an executor – prime role – however huge opportunity to bring ideas to the table. Not just taking orders and executing. I want them to say, “Hey, saw this trend on social I think this would be cool to do with Slack.” Title is social designer; video editor opens a whole world – not really looking for someone only video editing / social designer – but they should be able to take customer footage, soundbites, make a cut, add light graphics;
  
  this is a blend of a role, not one way or the other. Not just looking for a director.
• Customers? Slack customers; creative team travels and does long-form social. This person helps make social-first assets (quick-form content, fun stuff that can go on social) with these videos.
• Motion graphic vs animation? They need to be able to add motion graphics, like title cards and overlay graphics, but don’t need to be highly skilled – quick, social-first work. Mediocre motion graphics and editing accepted as long as they can build upon short-form content that is social-first.
• Tools in day-to-day, must have? After Effects for animation, Canva for social templates, and Figma as a prime design tool. These are all mandatory.
• Video editing tools? Mostly After Effects.
• They are given the videos from the creative team and will edit videos to put on social. For example, at flagship events, interview customers, add openers/end cards with Slack branding, and edit.
• Social media manager with hands-on experience with these tools? The person will work closely with social media but focus on strategy and operate independently within the tools mentioned.
• Open to more senior candidates willing to do this job? Yes.
• Timezone preference? Any US timezone; core hours are 9 AM – 2 PM PT to cover all time zones.
• Opportunity for contract-to-hire, long-term role.
• How many videos per week? Working on many at once in various stages.
• Social platforms? Primarily Instagram, X (Twitter), and Linked In. Must be comfortable with these and have a strong grasp of channels to generate good social concepts. Active on social media; own pages showing editing skills can be a plus. Must be social-first.
• Profiles with reels of work acceptable? Video reels showing work are fine; if possible, add a write-up detailing the role in the video.
• Industry/size? Tech/SAAS experience preferred;
  Slack is fast-paced and fluid. Experience in tech favored over only B2C.
• AI-driven creative tools a must-have? Slack is AI-forward; candidates should generally be interested in AI and able to discuss it. No specific tool requirements beyond being AI-enabled.
• Use of AI tools for templates or editing (e.g., ChatGPT or Gemini) is acceptable as a minimum for proofreading or scheduling; ideally deeper AI usage in video editing, templates, and filters.
• Agency work with Fortune 100 tech clients? Absolutely.
• Interviews:
  Top candidates speak with the creative director they report to, then head of social media.
• Portfolio should showcase fit for this role and be ready to discuss in interviews.

DO NOT EXCEED 85/HR (MSP FEE DEDUCTED).

Job Title:

Designer & Video Editor, Social Media and Customer Marketing

• 4 to 8 years of experience in video editing and motion design
• Strong portfolio of short-form, social-first video work
• Proficiency in Adobe Premiere Pro, After Effects, Canva, Figma, or similar tools
• Deep understanding of short-form video best practices, including hooks, pacing, captions, and platform-native storytelling
• Strong command of AI-driven creative tools with an AI-first approach
• Ability to work independently with minimal direction and incorporate feedback quickly
• Strong collaboration skills with cross-functional partners and agencies
• Experience working within established brand systems

• Experience supporting B2B, SaaS, or tech brands
• Experience developing and executing conceptual ideas with or without a brief
• Familiarity with customer marketing and event-driven social content
• Experience building scalable short-form video templates
• Comfort working in fast-paced, Slack-based environments

Report directly to Creative Director for Advertising and Campaigns; dotted-line reporting into the Social Media Strategy team.