Designer & Video Editor, Social Media and Customer Marketing

Job Description Overview

• Support the Social Media and Customer Marketing teams with fast, high-quality, short-form, social-first video
• Focus exclusively on short-form video editing and production; no long-form video ownership
• Deliver polished, on-brand video assets with quick turnaround for campaigns, events, leadership content, and always-on social moments

• Craft scroll-stopping visual and motion content that builds brand love, and sparks conversation and connection on social
• Create compelling visual content across our organic social channels, including static posts, carousels, and stories
• Bring a creator's mindset: experiment with new formats, trends, and visual approaches and know when to move quickly on something that's peaking.
• Edit and produce short-form video content for social and customer marketing
• Refine static, video, and motion graphics to optimize impact and shareability across online platforms
• Create video cutdowns from existing footage from events, customer interviews, demos, leadership content, and product walkthroughs
• Add captions, titles, motion graphics, and light animation to improve clarity and engagement
• Optimize videos for platform-native formats and aspect ratios, including 1:1, 9:16, and 16:9
• Develop and maintain reusable short-form video templates to improve speed and consistency
• Turn briefs, timestamps, and rough cuts into social-ready video assets
• Support rapid-turn requests, including same-day or next-day needs
• Manage multiple projects while meeting tight deadlines
• Partner closely with Social Media, Customer Marketing, and Creative and Brand teams to ensure brand alignment
• Above all, be committed to Slack's mission of making people's working lives more simple, pleasant, and productive.

• 4 to 8 years of experience in video editing and motion design
• Strong portfolio of short-form, social-first video work
• Proficiency in Adobe Premiere Pro, After Effects, Canva, Figma, or similar tools
• Deep understanding of short-form video best practices, including hooks, pacing, captions, and platform-native storytelling
• Strong command of AI driven creative tools with an AI first approach
• Ability to work independently with minimal direction and incorporate feedback quickly
• Strong collaboration skills with cross-functional partners and agencies
• Experience working within established brand systems

• Experience supporting B2B, SaaS, or tech brands
• Experience with developing and executing conceptual ideas with or without a brief
• Familiarity with customer marketing and event-driven social content
• Experience building scalable short-form video templates
• Comfort working in fast-paced, Slack-based environments

• Report directly to Creative Director for Advertising and Campaigns
• Dotted-line reporting into the Social Media Strategy team