Content & Creative Operations Specialist

Content & Creative Operations Specialist

Join Navan to apply for the Content & Creative Operations Specialist role. At Navan, our mission is to power the in‑person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there. Navan is looking for a specialist to help our Marketing team bring ideas to life. In this role you will partner with the Content & Creative team to be the organizational heartbeat behind our campaigns – ensuring every project moves efficiently from concept to completion without losing momentum or creative integrity.

• End-to-End Campaign Execution:
  Lead content & creative project workflows from concept to launch and post‑launch reviews, ensuring all deliverables are on track and aligned with business goals.
• Agile Resource Management:
  Own and update creative timelines in Asana, assessing and optimizing the bandwidth of designers, copywriters, and motion designers to meet the demands of a fast‑scaling product.
• Cross‑Functional Bridge:
  Act as the primary point person for communications within and outside of Creative, keeping priorities aligned.
• Quality Assurance:
  Ensure assets are delivered to spec, without errors.
• Process Innovation:
  Help the team improve by streamlining workflows and using data to suggest process improvements that increase efficiency.
• Budget & Vendor Ownership:
  Manage project budgets and negotiate pricing and contractual terms for freelancers and production vendors.

• Experience:
  
  2–5+ years in creative project management, design operations, or marketing program management, ideally in a high‑growth in‑house or agency environment.
• Bias for Action: A natural fixer who adapts to changing priorities and works effectively under tight timelines, unsticking projects to move them forward.
• Project Management:
  Demonstrated ability to manage projects across diverse digital channels, including email, social media, video, and web, ensuring focus, follow‑through, and clarity.
• Communication
  
  Skills:
  
  Clear, confident communicator who thrives in cross‑functional settings and can facilitate stand‑ups and project meetings.
• Tool Proficiency:
  Comfortable with project management tools, specifically Asana, Slack and Google Workspace.

• Direct experience in the travel or financial services industry.
• Experience building scalable systems and workflows that enable content & creative teams to focus on high‑impact work.

Pay Range: $60,750 USD - $105,000 USD