Chief of Staff

About Back Ops

Back Ops is an AI-native operations platform built for the supply chain and logistics industry. We work with enterprise customers to automate complex, exception-heavy workflows across operations, customer service, finance, and logistics. The company is entering a period of rapid expansion, with significant customer growth and major milestones that will be announced soon. This role is an opportunity to join the leadership team at a pivotal moment and help shape how the company scales.

We are looking for a Chief of Staff to the CEO to act as a strategic partner and execution leader across the business. This role sits at the center of strategy, operations, and communication, helping translate company priorities into clear plans and ensuring strong execution as we scale quickly.

This is a highly visible role for someone who thrives in ambiguity, enjoys working across functions, and can move seamlessly between strategic thinking and hands-on execution.

• Partner directly with the CEO on company-wide priorities, strategic initiatives, and long-term planning
• Prepare materials for board meetings, investors, and key stakeholders
• Act as a thought partner on complex decisions and tradeoffs
• Drive cross-functional initiatives spanning Product, Engineering, Sales, Finance, and Operations
• Track progress against company goals and ensure accountability across leadership
• Identify execution gaps, risks, and bottlenecks and proactively propose solutions
• Translate strategy into clear execution plans and internal communications
• Run leadership meetings, operating cadences, and offsites
• Ensure strong information flow between the CEO, leadership team, and broader organization
• Lead special projects such as fundraising support, go-to-market initiatives, partnerships, product launches, and internal process improvements
• Step in as an operator wherever the business needs leverage most

• 3-5 plus years of experience in roles such as Chief of Staff, Strategy and Operations, Management Consulting, Corporate Strategy, Investment Banking, or senior operational roles at high-growth companies
• Proven ability to work directly with senior executives and influence without authority
• Strong strategic thinking paired with high-quality execution
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and comfortable managing multiple priorities
• High integrity, sound judgment, and discretion with confidential information
• Comfort operating in fast-moving and ambiguous environments

• Experience at a high-growth startup or scaling technology company
• Exposure to fundraising, board interactions, or investor relations
• Background in enterprise software, AI, or SaaS

• Direct partnership with the CEO on the most important initiatives in the company
• Broad exposure across the business with meaningful ownership
• Opportunity to shape how Back Ops operates as it scales
• Competitive compensation and meaningful equity upside