VP, Commercial Operations

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We are seeking a highly skilled VP, Commercial Operations to join our Commercial leadership team at Hinge Health. In this role, you will support our Commercial department by developing and owning programs that scale. You will be responsible for driving strategic initiatives, simplifying complex processes, and ensuring our commercial teams are equipped to support the company's growth. You will report to the Chief Commercial Officer and work closely with cross‑functional leaders, including Sales, Client Success, Finance, Marketing, Legal, and Product.

• Strategic & Operational Leadership: architect and lead programs that support the company's Commercial strategy and drive operational transformation by simplifying and scaling processes and systems. Lead strategic projects, using data‑driven research and competitive analysis to forecast market trends, inform the company's direction, and advise senior leadership.
• Team & People Management: provide direct supervision and coaching to a team of managers and individual contributors, supporting their career growth through clear goals and high standards. Recruit, cultivate, and retain a diverse, high‑performing team while establishing operating mechanisms that foster a positive and efficient culture.
• Cross‑Functional Collaboration & Influence: partner with leaders across Sales, Marketing, Client Success, Finance, and Legal to facilitate strategic discussions and ensure alignment on key initiatives. Manage stakeholders, proactively identify and resolve organizational blockers, and influence executive leadership with concise, data‑backed analysis.

• 10+ years experience in sales operations, commercial operations, or a similar field.
• Bachelor’s in Business Administration, Finance, or a related field.
• 3+ years of experience managing director‑level reports and a team of managers.
• Demonstrated ability to architect and manage a portfolio of complex, cross‑functional programs.
• Experience leading strategic initiatives and driving operational transformation at scale.
• Experience managing Business Development Representatives (BDR) and RFP process.
• Expertise in leveraging data and analytics to inform strategy and drive business decisions.
• Experience with systems and tools such as Salesforce, Zoominfo, Outreach, Gainsight, Matrix, and Asana.

• Experience in a fast‑paced, high‑growth tech or digital health company.
• Understanding of the healthcare industry, direct and indirect sales commercial channels, and SaaS business models.
• Demonstrated success in partnering with cross‑functional leaders to implement sales processes.

This position will have an annual salary, plus equity and benefits. The annual salary range is $321,200 - $481,800. Compensation will vary based on qualifications, skill level, competencies, and location.

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved outcomes, and cost reductions. The company’s platform addresses a broad spectrum of MSK care—from acute injury to chronic pain to post‑surgical rehabilitation—and helps members ease pain, improve function, and reduce surgery need while advancing health equity. Headquartered in San Francisco, California.

• Inclusive healthcare and benefits: comprehensive medical, dental, and vision coverage, gender‑affirming care support, family and fertility planning tools, and travel reimbursements for remote care.
• Retirement plans: traditional or Roth 401(k) with 2% company match.
• Modern life stipends for learning and development.

Hinge Health is an equal‑opportunity employer. We prohibit discrimination and harassment of any kind, consider qualified applicants regardless of criminal histories, and provide reasonable accommodations for candidates with disabilities.