Senior Product Manager, Billing

Overview

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, you should feel valued, supported and proud to work here.

That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

The Product Management team is looking for an accomplished, customer-obsessed and results-oriented Senior Product Manager to manage and grow our products. This role will be responsible for transforming the product experience by finding value-creating opportunities and driving innovative and sustainable product solutions through technology. The selected candidate will champion a startup mindset and promote agile ways of working to create and deliver differentiated experiences for our customers.

The ideal candidate is a product-oriented team player comfortable working in a fast-paced environment and must be a strong communicator, comfortable working with stakeholders of all organizational levels.

If selected, you will be part of the GEICO product billing team and responsible for working collaboratively with design and engineering partners to help deliver our billing roadmap. You will define product requirements for billing solutions, while also coordinating/communicating between different work streams. The ideal candidate will be comfortable rolling up their sleeves to do the work, while also influencing organizational change through proper scoping, process improvement, and positive team dynamics.

You will work cross-functionally to help define and deliver the billing roadmap from conception to launch. You will break down complex problems into steps that drive product development. You will support cross-functional teams focused on improving the customer experience, modernizing our experience and platforms, and leapingfrogging the competition to grow and maintain market share.

• Leading cross-functional teams that drive results during product discovery and product delivery.
• Leading product requirement discovery, definition and through launch partnering closely with user research, design and engineering partners.
• Owning and prioritizing the long-term (6+ months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to your team will be successful.
• Leveraging modern architecture & great design to identify problem-solution fit.
• Evaluating trade-offs and negotiating requirements.
• Creating and using compelling, informative artifacts to influence stakeholders (e.g., Vision, Roadmaps, Features/Epics, Progress Updates).
• Understanding of current and future state architecture.
• Identifying and measuring KPIs, with an eye to adjusting and refining your roadmap as the data dictates.
• Having an end-to-end understanding of features and how they fit into the larger ecosystem to anticipate impacts from changes in other parts of the business.
• Running experiments in an enterprise A/B testing & experimentation framework on complex web & mobile applications.

• Masters Degree
• At least 10 years of experience in Product Management
• At least 5 years of experience translating epics into consumer or associate facing products
• At least 5 years of billing or payments industry experience
• At least 5 years of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery
• At least 3 years of A/B testing consumer facing experience

• Experience driving product vision, go-to-market strategy, and design discussions
• Experience managing day-to-day technical and design direction
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing
• Ability to influence multiple stakeholders without direct…