Senior Manager

Senior Manager, Sales Strategy & Operations (Hybrid Based in San Francisco)

You will be based in our San Francisco, CA office and will be required to be in office 3x/week.

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock and was named one of America's best startup employers by Forbes.

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About the Role

Rippling is seeking a Senior Manager, Sales Strategy & Operations to report directly to the Director of Sales Strategy & Operations and own strategy, analytics, and operational execution for Core Sales teams. This is a people manager role for a highly hands-on leader who can operate as a true business partner to senior sales leadership while also rolling up their sleeves to build, analyze, and execute.

This role is ideal for a builder - someone who thrives in ambiguity, enjoys creating structure where none exists, and is comfortable moving between high-level strategy and detailed, tactical execution. The Senior Manager will be responsible for elevating both the output and impact of the Sales Strategy & Operations team by setting a high bar for analytical rigor, technical excellence, and stakeholder partnership.

This individual will serve as a critical extension of the Director, helping scale the function while maintaining deep ownership of outcomes in a fast-paced, multi-product SaaS environment.

What You Will Do

Strategic Partnership & Business Leadership

• Act as a primary strategic and operational business partner to the Director of Sales Strategy & Operations and Core Sales leadership

• Own the operational cadence of the business, including planning cycles, performance reviews, and executive-level readouts

• Translate complex, ambiguous business questions into structured analyses, clear insights, and actionable recommendations

• Influence decision-making across senior leadership by clearly articulating trade-offs, risks, and opportunities

Hands-On Analytics, Modeling & Execution

• Build and own key models related to capacity, quotas, coverage, forecasting, and performance management

• Develop and maintain monthly and quarterly reporting, including KPI dashboards and deep-dive analyses

• Lead ad hoc analyses to uncover growth opportunities, efficiency gains, and problem areas across the sales funnel

• Set segment-, team-, and AE-level quotas and ensure accurate performance measurement and reporting

Cross-Functional Leadership & Program Ownership

• Own end-to-end delivery of cross-functional initiatives across Sales, Revenue Operations, Finance, Product, and Marketing

• Translate ambiguous business questions into clear requirements, execution plans, and success metrics

• Drive alignment on scope, timelines, dependencies, and trade-offs; proactively unblock issues to keep programs moving

• Design and implement scalable sales processes, operating rhythms, and system changes in partnership with Revenue Operations

• Lead sales-facing operational planning for new product launches, including coverage, capacity, and performance impact assessment

People Management & Team Elevation

• Build, manage, and develop a high-performing team of Sales Strategy & Operations managers and analysts

• Operate as a player coach, setting the standard through hands-on execution while coaching team members to grow their skills and impact

• Provide clear prioritization, feedback, and career development support to elevate team performance

• Help define the team's operating model,…