Partner Operations Specialist

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

As a Partner Operations Specialist, you'll be the operational engine behind Anthropic's growing partner ecosystem. This is a hands‑on role focused on execution—you’ll process deal registrations, administer Market Development Fund programs, and support Customer Acceleration initiatives, ensuring transactions are accurate and partners get what they need to succeed. You’ll work closely with our Partnerships team and cross‑functional partners in Finance, Legal, and Sales Operations to deliver smooth program execution and excellent partner experiences.

This role is ideal if you’re detail‑oriented, take pride in getting things right, and find satisfaction in being someone the team can count on. You’ll be in the details daily: processing requests, maintaining systems, resolving issues, and ensuring both partners and internal teams have what they need.

• Process and manage deal registrations submitted by partners, including reviewing for completeness, routing through approval workflows, updating Salesforce records, and communicating status to stakeholders.
• Administer Market Development Fund programs by validating requests, tracking allocations, processing proof‑of‑execution submissions, coordinating reimbursements with Finance, and responding to partner inquiries.
• Support Customer Acceleration Fund programs, including POC funding and API credit distribution, by processing requests, coordinating allocations with technical teams, and monitoring credit consumption.
• Process partner referral submissions and serve as a point of contact for partner operations inquiries, escalating complex issues as needed.
• Maintain partner data quality in Salesforce, run standard reports, prepare data for leadership reviews, and support dashboard maintenance.
• Document processes and standard operating procedures, flag inefficiencies, and support training new team members.

• Have 2–4 years of experience in operations, sales operations, partner operations, or a similar support function.
• Are proficient in Salesforce (data entry, reporting, basic workflow navigation) and comfortable learning new systems quickly.
• Have strong Excel or Google Sheets skills for data analysis and reporting.
• Demonstrate consistent accuracy and attention to detail in fast‑paced environments.
• Communicate clearly and professionally, and can explain processes in ways that are easy to understand.
• Take ownership of your work and are proactive about asking questions when something isn’t clear.

• Experience with partner or channel programs, partner portals, or incentive management systems.
• Familiarity with managing SLAs and processing queues.
• An interest in how partner operations enables broader business growth.
• A desire to identify process improvements and contribute ideas, not just execute tasks.

The expected base compensation for this position is below. Our total compensation package for full‑time employees includes equity, benefits, and may include incentive compensation.

$140,000 – $170,000 USD

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location‑based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented…