Manager, Global Market Operations

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Manager, Global Markets Operations is a key member of the Global Markets Operations team, working closely with the Market Archetypes & Applied Strategy Function lead (SD). They will focus on topics at the intersection of strategy and execution, including Visa’s Market Archetypes, incubation of net-new initiatives pre-launch (e.g., SMB/Long Tail Acceptance), and key opportunities / risks facing across global markets (e.g., A2A, RTP, Wallets, Regulatory activity, Localization, other areas of Visa’s 2030 Strategy).

Other areas of focus may include identification of key trends impacting our business and related thought leadership / response planning / content development, consideration of new business and operating models, OKRs development and tracking, connectivity and exchange between business units (VAS, CMS, Consumer Payments) and Markets, Quarterly Business Reviews and Budget facilitation, planning for key events like Visa’s Annual Market Kick Off, etc.

Across all topics, the role will require highly effective collaboration and stakeholder engagement across a wide array of functions – incl. collaborating with senior leaders (key stakeholders include but are not limited to:
Regional and functional BPOs, Regional Leadership teams, Group Country Managers and Country Managers, Global Sales and Commercial Operations, the Office of the CEO, Finance, Corporate Strategy, Global and Regional Product teams and more).

• Owning and managing key Market Archetypes initiative work streams, including roll out with key functional teams and integration into selected BAU processes (budgeting, OKRs, Sales Enablement, etc.), supporting best practice / insight sharing, client connectivity and events, Archetypes QBRs, measurement and ROI discipline, Archetypes fact-base / toolkit, and AI applications / use cases
• For key work streams, owning and prioritizing the running list or “backlog” of topics relevant for the President and the Global Markets team and executing against the key priorities
• Assisting in the development of perspectives on selected priority strategic initiatives as indicated by Group President
• Preparation of materials and content for key forums and meetings (e.g., The Global Markets Leadership team, the Market Leadership Council, BOD presentations, Market Archetypes Forums and Working Groups), including slide deck creation and scripting
• Contributing to the knowledge of key market themes & payment trends
• Collecting data on financial and other business performance and synthesizing outcomes
• Engaging with stakeholders across a range of priority topics – including peers on Market and functional teams

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Knowledge of Visa business, strategy, and operating model
• Strong proficiency in Microsoft PowerPoint, Excel, Co-pilot
• Analytical (Excel, quick back-of-envelope math, etc.)
• Highly structured and organized. Able to dynamically prioritize and manage own work
• Highly proactive with ownership mentality
• Action-oriented and execution-obsessed (able to take ideas…