Executive Briefing; EBC Manager

As an EBC Manager at Databricks, you will be a strategic leader responsible for designing, delivering, and continuously improving high-impact executive briefing experiences for our most important customers and prospects. You will manage the end-to-end EBC program at your site, curate tailored content and agendas, and serve as a trusted advisor to both internal teams and C‑level customer stakeholders. This is a highly cross‑functional role, requiring close collaboration with Sales, Field Engineering, Product, Marketing, and Facilities to drive business outcomes, accelerate product adoption, and deepen executive relationships.

You will thrive in our fast‑paced, collaborative, and metrics‑driven culture, where creativity, technical acumen, and a customer‑first mindset are essential. If you are passionate about shaping transformative customer experiences and influencing strategic sales opportunities, we want to hear from you!

• EBC Program Management
  • Own and scale the EBC program at your site, including demand generation, agenda coordination, content curation, and success reporting.
  • Develop and maintain best practices, playbooks, and operational frameworks for consistent, high‑quality delivery.
  • Partner with Facilities and vendors to ensure seamless logistics, venue setup, and hospitality for on‑site briefings.
  • Gain an understanding of various partner offerings that enhance the Databricks portfolio.
  • Keep up to date with the developments in Databricks solutions through training and collaborating closely with product, field engineering, and enablement teams.
  • Lead on‑site EBCs with customers to ensure they are delivering the ideal customer experience and executed with quality leadership by the account team and content delivery by speakers.
• Briefing Planning & Execution
  • Lead the planning, organization, and execution of executive briefings for high‑value customers, ensuring each engagement is tailored to business needs and sales opportunities.
  • Advise account teams on strategy, content, speakers, demos, and best practices to maximize the impact of each EBC.
  • Lead EBC engagement strategy/calls to gain an understanding of goals and opportunities.
  • Recommend and advise on the right strategy and approach, including appropriate EBC agenda content that comprehensively covers Databricks solutions to address customer needs and target business outcomes.
  • Develop tailored insights and use data/conduct research specific to each account to inform the selection of topics.
  • Comprehend the customer business needs and problems addressed by Databricks' solutions.
• Content Development & Delivery
  • Collaborate with Product, Marketing, and Field Engineering to develop compelling, business‑outcome‑focused briefing materials, including presentations, demos, and case studies.
  • Deliver engaging presentations to executive audiences, adapting messaging to industry, vertical, and customer priorities.
• Customer Engagement & Relationship Management
  • Serve as the primary point of contact for customers throughout the briefing process, building trust and fostering long‑term relationships.
  • Gather and synthesize customer feedback and insights, sharing actionable recommendations with internal teams to inform product and sales strategies.
• Continuous Improvement & Sales Support
  • Analyze EBC outcomes and customer feedback to identify gaps, recommend improvements, and evolve content offerings.
  • Support the Executive Engagement team in enhancing demo and content libraries, and develop repeatable best practices for effective customer engagement.
  • Provide feedback and coaching to account teams and speakers for continuous improvement.
  • Support the Executive Engagement team leadership in enhancing and improving our content and demo offerings based on customer feedback and observations in EBCs.
  • Identify and recommend solutions for gaps in the EBC content offerings.
  • Evaluate the impact of EBC agendas and develop repeatable best practices for delivering effective customer engagements.

• 6+ years of experience in executive briefings, meetings management, sales enablement or high‑touch B2B customer engagement as an Account Executive or Solutions Architect…