Business Development Manager

Overview

Our Business Development Manager will be responsible for developing and managing existing account customer relationships in the assigned territory, overseeing the contract, and driving growth. The candidate will be a “hands on” account management professional with a sense of ownership and ability to navigate complex organizations and processes. This position is expected to uphold the mission and values established by the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Meet or exceed sales targets as assigned by management, achieved through strategic account management and relationship building
• Monitor existing customer contracts and understand contractual obligations and commitments
• Drive profitable portfolio management, while ensuring a high level of customer and supplier
• Evaluate customer requests and maintain high service levels with timely responses to pricing, volume, issue resolution and support activity
• Assist in contract negotiations and proposals with both key accounts and suppliers
• Develop sales & marketing plans to drive growth for contract accounts.
• Coordinate and lead quarterly business reviews, monitor established performance metrics and scorecard reports
• Compile and analyze data for customer metrics
• Report on account performance and communicates frequently to both the senior leadership team and internal cross functional teams
• Analyze competitive data and develops new methods of cultivating existing business relationships as well as identifying new business opportunities.
• Ability to be persistent in navigating complex organizations to identify and influence key decision makers.
• Attend trade shows.
• Participate in education and training conferences on selling and marketing programs.
• Keep informed of new products, services and other general information of interest to customers and suppliers.
• Maintain an in-depth knowledge of complete line of service offerings and can effectively communicate our value proposition to the client
• Enter contacts, opportunities, and cases into our CRM
• Perform other job-related duties and responsibilities as may be assigned from time to time

Required Education/Experience:

• BA/BS Degree from an accredited institution
• 1-3 years of experience in account management, business development, customer service, or other related roles
• Advanced level skills in Microsoft Office

Preferred Education and Experience:

• BS in Science related field (Biology, Chemistry)
• Familiar with pharmaceutical distribution lab supply industry