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Associate, Service; Q3

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: GLG
Full Time position
Listed on 2026-01-24
Job specializations:
  • Business
    Client Relationship Manager, Business Development
Salary/Wage Range or Industry Benchmark: 90000 USD Yearly USD 90000.00 YEAR
Job Description & How to Apply Below
Position: Associate, Service (Q3 2026 Start)

Join to apply for the Associate, Service (Q3 2026 Start) role at GLG.

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first‑hand expertise.

The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship‑building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top‑tier project management and communication skills.

Specific

Responsibilities
  • Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
  • Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high‑quality outcomes to both our clients and our experts
  • Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
  • Upholding GLG’s compliance framework and embracing our company values
As an Associate, You Will Have The Opportunity To
  • Excel in a fast‑paced, demanding, and highly collaborative environment with colleagues around the world
  • Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
  • Cultivate account management and commercial skills through direct client relationship building and responsive service
  • Become a people manager and lead future Associates once you outperform as an individual contributor
An Ideal Candidate Will Have The Following
  • Bachelor's degree (required) or higher
  • 0-3 years of work experience in client-facing, sales, or account management roles
  • Demonstrated critical thinking and creative problem‑solving skills
  • Excellent communication and interpersonal skills, including comfort with phone-based outreach
  • Ability to work independently and collaboratively, in an ever-changing and fast‑paced environment
  • Receptive to close coaching and feedback
  • Ability to multitask and prioritize effectively, while ensuring an attention to detail
  • Hustle and tenacity that drives you to go above and beyond to delight clients
  • Appreciation for data and understanding the numbers
  • Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations
What We Offer

While total compensation varies depending upon performance, Associates can earn full‑year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that’s linked to individual performance.

Benefits
  • Comprehensive medical, dental and vision coverage effective on your first day of employment
  • Flexible paid time off. No pre‑determined limits on vacation time, plus 10 company holidays
  • 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
  • Tuition reimbursement program for eligible courses including language skills courses
  • Paid parental leave, adoption and surrogacy reimbursement
  • Free wellbeing support with the Calm app, Maven and EAP, and free long‑term therapy & counselling assistance through Pathways
  • Other work perks and benefits available based on final job location
Compensation

GLG is committed to fair and equitable compensation

Position Requirements
10+ Years work experience
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