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General Manager, North America

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Airwallex Pty Ltd.
Full Time position
Listed on 2026-01-23
Job specializations:
  • Business
    Business Management, Business Analyst, Financial Manager, Corporate Strategy
  • Management
    Business Management, Business Analyst, Financial Manager, Corporate Strategy
Job Description & How to Apply Below

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US $8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.

If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the Team

Airwallex entered North America in 2021 and has since built strong momentum in both the US and Canadian markets. North America is a strategic priority for us. We are significantly expanding our presence in the region, with an established US entity and an expanding footprint in Canada. Our solutions are designed to be adaptable and scalable, ensuring that every client, regardless of their size or complexity, can run on our financial platform that precisely meets their operational demands and growth trajectories.

You’ll join our Global Leadership Team — a collaborative group of operators, strategists, and builders passionate about turning bold vision into execution. Together, we drive Airwallex’s mission to empower businesses to operate globally, without friction.

What You’ll Do

You will be the driving force behind our growth in North America — owning the full P&L and leading cross-functional execution across sales, marketing, partnerships, operations, and product localization. As the face of Airwallex in North America, you'll steer both the strategic direction and operational excellence required to establish us as the market leader in cross-border payments and modern financial infrastructure.

This is a high-impact, entrepreneurial role requiring a blend of strategic thinking, commercial acumen, and executional rigor.

Responsibilities

Build and Lead the North America Organization

  • Attract, retain, and grow a world-class team across commercial and operational functions in the US and Canada
  • Establish a high-performance culture that aligns with Airwallex’s global values while adapting to local market needs
  • Serve as the key leader and spokesperson for Airwallex across North America — with media, regulators, customers, and partners

Own and Execute North America Go-to-Market Strategy

  • Develop and refine the GTM strategy for both the US and Canada across Enterprise, SMB, and Platform segments
  • Shape product-market fit by collaborating closely with Product, Engineering, and Global GTM to influence roadmap localization
  • Build and scale partnerships and ecosystem relationships (e.g., fintechs, marketplaces, banking partners, regulators)

End-to-End Business Ownership

  • Manage full P&L responsibilities for North America — driving revenue growth, margin expansion, and operational efficiency
  • Oversee daily operations across customer onboarding, support, compliance, and risk
  • Proactively identify and manage market, regulatory, and operational risks…
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