Account Manager - San Francisco

Overview

Job Title:

Account Manager in San Francisco, CA will manage and expand relationships with existing clients, driving revenue growth through renewals, upsells, and cross-sells, and ensuring long-term customer satisfaction and retention. Serve as a trusted strategic advisor, working closely with key stakeholders across diverse industries and international markets. Own commercial relationships with existing clients, managing renewals, upsells, and cross-sell opportunities. Drive account growth by understanding client needs, delivering tailored solutions, and identifying expansion opportunities.

Ensure customer success by proactively managing relationships, delivering value, and minimizing churn. Build and nurture strategic relationships with senior executives (VP and C-level) and key decision-makers. Leverage data-driven insights to optimize client performance, uncover growth opportunities, and develop actionable recommendations. Collaborate cross-functionally with Customer Success, Product, and Sales Leadership to align on client goals and maximize account potential. Manage pipeline and revenue forecasts using CRM tools like Salesforce, ensuring accurate tracking of renewals and expansion opportunities.

Advocate for clients internally, working closely with product teams to align features with customer needs. Telecommuting is permitted as company policy allows. Occasional domestic travel to clients. Annual international travel for sales kickoff.

• Requires a Bachelor’s degree in Economics, Marketing or a directly related field, plus 3 years of account management experience or related.
• 3 years of experience with Martech, Adtech, or Analytics.
• 3 years of experience with customer sales driving revenue growth through renewals, upsells, and cross-sells.
• 3 years of experience with mobile marketing and attribution, including Mobile Measurement Partner platforms.
• 3 years of experience working with customers across international markets and industries with global business practices.
• 3 years of data analytics, including analyzing and interpreting large datasets, reconciling reporting discrepancies, and delivering actionable insights.
• 3 years of experience with analytics tools, including Amplitude, Mixpanel, Braze, Clever Tap, Google Analytics, Grafana, Power BI, Looker, Tableau, or Comscore.
• 3 years of experience with deep linking technology, including Universal Links and App Links for mobile growth.
• 3 years of product management to align technical features with client use cases.
• 3 years of revenue forecasting and pipeline management for retention and expansion modeling.
• 3 years of experience supporting junior team members in renewal and expansion opportunities.

Salary: $140,670/year.

Apps Flyer Inc.'s ongoing employee referral program does apply to this position. Interested candidates should submit resume to Caroline Nakash at  Contact Caroline Nakash if you have any questions or need additional information about this application.